Identify approaches to resolve conflicts
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Evaluación
- Dificultad
- 1/5
- Tiempo estimado
- Menos de una hora
- Aptitud para principiantes
- 35/100
- Tipo de issue
- Documentación
- Claridad
- Bien especificado
- Estado de actividad
- Estancado
- Área
- content
Línea de trabajo
Lee el trabajo preparatorio sobre la resolución de conflictos vinculado en el issue, luego elige uno de los tres tipos de conflicto y clasifica los enfoques y las preguntas enumerados por prioridad y utilidad. Añade las estrategias que consideres que faltan y publica la lista final ordenada como comentario en el issue de tu planificador.
Escrito por el modelo de indexación a partir del texto del issue.
Descripción
Learning Objectives
- Identify appropriate steps to resolve a conflict
Why are we doing this?
We looked at conflict resolution in the prep work for this week's sprint. How we resolve a conflict will often depend on what the conflict is about. Consider the following types of conflict and choose one.
- A technical disagreement about how to write the code for a well-understood task.
- The manager wants you to work faster but with a smaller team by rushing.
- A competitive and ambitious person wants you to look bad so they can get a promotion instead.
Sort the following list of approaches or questions into priority and usefulness. Add your own strategies to this list.
- Don’t let your emotions control you.
- Paraphrase what the other person said, confirming your understanding and showing empathy.
- Each conflict is an opportunity.
- Find out what facts the other person knows.
- What do they want? Relatively few people have hidden agendas.
- What do you want? Assert your points clearly without being too shy.
- What is their general attitude and approach?
- What possible solutions to this conflict might exist?
- Agree on part of the solution if you can’t agree on all of it.
- Build a network of people to support your resilience and perhaps mediate the conflict.
- Communicate clearly before there is a conflict.
- Be assertive enough to make your point.
- Escalate the topic to someone more senior to arbitrate.
- Keep away from the other person and find your own solution without them.
- … add your own strategies.
Maximum time in hours
0.5
Submission & Review
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Guía de contribución
Primeros pasos
- Lee el issue completo y luego la guía de contribución del proyecto.
- Comenta en el issue que vas a ocuparte — evita que dos personas hagan lo mismo.
- Haz un fork del repositorio y trabaja en una rama.
- Abre un pull request que haga referencia al número del issue.
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