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Refund demand - 10 unauthorised NANONOBLE PTE. LTD. charges totalling Rs. 25,088.98 (HDFC card 9248)

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まだ誰も着手していません。

評価

難易度
1/5
見積もり時間
1時間未満
初心者へのやさしさ
1/100
issue の種類
バグ
明瞭さ
説明が足りない
活発さ
活発
領域
payments

調査の方向性

The issue reports alleged recurring card charges and requests refunds, invoices, and cancellation of stored payment methods, but it does not identify a code change or repository entry point. Issues 18, 39, and 42 are cited as related reports; this is a customer support and payment dispute, with no implementation task or completion criteria for a contributor.

索引モデルが issue の本文から書いたものです。

説明

Dear MiniMax Team,

This is a public escalation of a matter that the support channels have not resolved.

The facts

Ten charges totalling Rs. 25,088.98 (about USD 280) were taken from my HDFC Bank credit card ending 9248 under the descriptor NANONOBLE PTE. LTD. between 13 February 2026 and 14 October 2026.

  1. 13 Feb 2026 - Rs. 2,224.09
  2. 15 Mar 2026 - Rs. 2,182.58
  3. 14 Apr 2026 - Rs. 2,205.96
  4. 15 May 2026 - Rs. 2,264.83
  5. 15 Jun 2026 - Rs. 2,254.62
  6. 24 Jun 2026 - Rs. 4,919.35
  7. 16 Jul 2026 - Rs. 2,273.62
  8. 15 Aug 2026 - Rs. 2,252.85
  9. 14 Sep 2026 - Rs. 2,260.93
  10. 14 Oct 2026 - Rs. 2,250.15

What your team has confirmed

Your reply of 15 October 2026 confirmed the charge of 24 June 2026 (Rs. 4,919.35) under [email protected]. That admission covers one charge. The other nine remain unrefuted, and three of them (15 August, 14 September and 14 October 2026) were taken after the subscription expired on 25 July 2026.

What is missing

No invoice or receipt was ever delivered for any of the ten charges, by email or on the platform, and no pre-debit notice was given. The identification your team requested sits in your own payment records, matched by date and amount, which I have already provided.

What I asked for

My emails of 14, 16, 17 and 19 October 2026, including a 48-hour deadline and a formal escalation to your founder and chairman Dr Yan Junjie and the Nanonoble Pte. Ltd. board, produced no substantive reply. I asked for the refund of Rs. 25,088.98 to card 9248, invoices for all ten charges, and cancellation of every stored payment method on both accounts ([email protected] and [email protected]).

What happens next

The 48-hour deadline passed without a reply. I am proceeding with the chargeback through HDFC Bank (case 1975109383) for the nine unrefuted charges, and I have filed with the Consumers Association of Singapore against Nanonoble Pte. Ltd. (UEN 202410771D). Your published terms state that refunds are refused except as required by applicable law; unauthorised recurring card debits fall within that exception.

Issues 18, 39 and 42 in this repository describe the same pattern from other users. I would prefer to settle this directly.

Regards,
G. R. Hari
Chennai, India

主要言語
言語のデータがありません
スター
365
フォーク
65
平均マージ
15分
マージ済み PR（30日）
1

環境構築

このプロジェクトには開発コンテナ、Dockerfile、コントリビューションガイドがありません。まず README を読み、一般的な手順ははじめてのコントリビューションガイドを参照してください。

はじめの一歩

  1. issue を最後まで読み、次にプロジェクトのコントリビューションガイドを読みます。
  2. 着手することを issue にコメントします — 二人が同じ作業をするのを防げます。
  3. リポジトリをフォークし、ブランチを切って変更します。
  4. issue 番号を参照したプルリクエストを送ります。

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