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App Management API returns 404 "Cannot find a valid organization" for newly created org - CLI fully blocked

Aperta
  • Qualcosa non va?
#8,753 2 commenti 0 reazioni 0 assegnatari Vedi su GitHub

I maintainer di solito rispondono entro 2 giorni

Nessuno ha ancora preso questa issue.

Valutazione

Difficoltà
4/5
Tempo stimato
3-5 giorni
Idoneità per principianti
25/100
Tipo di issue
Bug
Chiarezza
Abbastanza chiara
Stato di attività
Attiva
Stack tecnologico
graphql, typescript
Ambito
api, backend-api-design, cli

Direzione di ricerca

Start with the shopify app config link and shopify app dev request path to the App Management GraphQL endpoint named in the issue. Check whether the organization lookup fails for the reported organization; done means identifying or resolving why the API returns Cannot find a valid organization for it. The issue does not name files or tests, and says backend verification is needed.

Scritto dal modello di indicizzazione a partire dal testo della issue.

Descrizione

Please confirm that you have:
  • Reproduced the issue in the latest CLI version.
  • Searched existing issues to see if your issue is a duplicate. (If you've found a duplicate issue, feel free to add additional information in a comment on it.)
In which of these areas are you experiencing a problem?

App

Expected behavior

shopify app config link / shopify app dev should resolve my organization and app record. The organization and app record are fully visible and functional on dev.shopify.com (web dashboard) under the same authenticated account.

Actual behavior

Every app command fails with HTTP 404 from the App Management GraphQL API: Cannot find a valid organization. This blocks app dev, app config link and app init entirely - we cannot upload our theme app extension or run preview.

Verbose reproduction (session token is valid, note It's expired: false):

$ shopify app config link --client-id bd8fb17b98cbe5db668095c63e8a602d --verbose
2026-10-05T06:13:11.855Z: - Token validation -> It's expired: false
2026-10-05T06:13:11.866Z: Sending "App Management" GraphQL request:
  query ActiveAppReleaseFromApiKey($apiKey: String!) {
    app: appByKey(key: "bd8fb...") { ...AppVersionInfo }
  }
to https://app.shopify.com/app_management/unstable/graphql.json
# -> HTTP 404 "Cannot find a valid organization"
# Request ID: 01a10ab1-e08c-7faa-80b7-c9722543f172-1791180791
Timeline
  • Organization created today (Oct 5, 2026) on dev.shopify.com; the first CLI attempt ~2h later already failed with the same 404. It has never succeeded.
  • This is the only organization on the account (no comparison case).
  • Re-auth (shopify auth logout + fresh device login), CLI 4.8.4 (latest stable) and nightly builds all fail identically - not a CLI release regression.
  • Partner Support ticket was filed first; support confirmed this needs backend verification and routed us here.
Details
  • OS: Linux amd64 - CLI version: 4.8.4 - Node: 22.22.2 - auth method: device_auth
  • Organization IDs: 239033978 (dev.shopify.com) / Partner org 5231408
  • App Client ID: bd8fb17b98cbe5db668095c63e8a602d
  • Dev store: mothertalk-dev.myshopify.com
  • Partner Support Request ID: 7e47ea36-0fa8-45db-8877-bf3a59c5b885-1791177500
  • Failing endpoint: https://app.shopify.com/app_management/unstable/graphql.json

Ask: verify App Management API provisioning for organizations 239033978 / 5231408 - the org appears unresolvable on the App Management backend while everything on the web dashboard side is normal.

Lingua principale
TypeScript
Stelle
754
Fork
294
Merge medio
2g 8h
PR unite (30g)
104

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