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App Management API returns 404 "Cannot find a valid organization" for newly created org - CLI fully blocked

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  • Quelque chose ne va pas ?
#8,753 2 commentaires 0 réactions 0 personnes assignées Voir sur GitHub

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Évaluation

Difficulté
4/5
Temps estimé
3-5 jours
Accessibilité débutants
25/100
Type d'issue
Bug
Clarté
Plutôt claire
Activité
Active
Stack technique
graphql, typescript
Domaine
api, backend-api-design, cli

Piste de recherche

Start with the shopify app config link and shopify app dev request path to the App Management GraphQL endpoint named in the issue. Check whether the organization lookup fails for the reported organization; done means identifying or resolving why the API returns Cannot find a valid organization for it. The issue does not name files or tests, and says backend verification is needed.

Rédigé par le modèle d'indexation à partir du texte de l'issue.

Description

Please confirm that you have:
  • Reproduced the issue in the latest CLI version.
  • Searched existing issues to see if your issue is a duplicate. (If you've found a duplicate issue, feel free to add additional information in a comment on it.)
In which of these areas are you experiencing a problem?

App

Expected behavior

shopify app config link / shopify app dev should resolve my organization and app record. The organization and app record are fully visible and functional on dev.shopify.com (web dashboard) under the same authenticated account.

Actual behavior

Every app command fails with HTTP 404 from the App Management GraphQL API: Cannot find a valid organization. This blocks app dev, app config link and app init entirely - we cannot upload our theme app extension or run preview.

Verbose reproduction (session token is valid, note It's expired: false):

$ shopify app config link --client-id bd8fb17b98cbe5db668095c63e8a602d --verbose
2026-10-05T06:13:11.855Z: - Token validation -> It's expired: false
2026-10-05T06:13:11.866Z: Sending "App Management" GraphQL request:
  query ActiveAppReleaseFromApiKey($apiKey: String!) {
    app: appByKey(key: "bd8fb...") { ...AppVersionInfo }
  }
to https://app.shopify.com/app_management/unstable/graphql.json
# -> HTTP 404 "Cannot find a valid organization"
# Request ID: 01a10ab1-e08c-7faa-80b7-c9722543f172-1791180791
Timeline
  • Organization created today (Oct 5, 2026) on dev.shopify.com; the first CLI attempt ~2h later already failed with the same 404. It has never succeeded.
  • This is the only organization on the account (no comparison case).
  • Re-auth (shopify auth logout + fresh device login), CLI 4.8.4 (latest stable) and nightly builds all fail identically - not a CLI release regression.
  • Partner Support ticket was filed first; support confirmed this needs backend verification and routed us here.
Details
  • OS: Linux amd64 - CLI version: 4.8.4 - Node: 22.22.2 - auth method: device_auth
  • Organization IDs: 239033978 (dev.shopify.com) / Partner org 5231408
  • App Client ID: bd8fb17b98cbe5db668095c63e8a602d
  • Dev store: mothertalk-dev.myshopify.com
  • Partner Support Request ID: 7e47ea36-0fa8-45db-8877-bf3a59c5b885-1791177500
  • Failing endpoint: https://app.shopify.com/app_management/unstable/graphql.json

Ask: verify App Management API provisioning for organizations 239033978 / 5231408 - the org appears unresolvable on the App Management backend while everything on the web dashboard side is normal.

Langage dominant
TypeScript
Étoiles
754
Forks
294
Merge moyen
2 j 2 h
PR mergées (30 j)
138

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