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Request to PGS failed because all packs are unavailable

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  • Is something wrong?
#81 1 comment 0 reactions 0 assignees View on GitHub

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
25/100
Issue type
Bug
Clarity
Needs clarification
Activity status
Stale
Tech stack
android, csharp, unity
Domain
game-dev, mobile-dev

Research direction

Start by reproducing the Addressables Sample's Play Asset Delivery flow with Unity 2021.3.12f1, Addressables 1.19.19, and Play Core 1.7.0, then inspect the integration points that request the CustomFastFollow asset pack. Done means identifying why Google Play reports that all packs are unavailable and documenting the verified fix or required configuration.

Written by the indexing model from the issue text.

Description

Hi,
I follow the sample to integrate play asset Delivery. And upload to play store. I got some error log just like below when I launch game which is download from google play store. Is something wrong?

Unity version 2021.3.12f1
Addressables version : 1.19.19
Play core : 1.7.0

Finsky : [77377] gxs.a(8): Request execution failed with error code: -2 12-08 18:54:21.134 5920 15353 E Finsky : com.google.android.finsky.assetmoduleserviceutils.AssetModuleException: Request to PGS failed because all packs are unavailable. 12-08 18:54:21.134 5920 15353 E Finsky : at hhp.hr(Unknown Source:4) 12-08 18:54:21.134 5920 15353 E Finsky : at fhr.q(Unknown Source:55) 12-08 18:54:21.134 5920 15353 E Finsky : at dhn.run(PG:2) 12-08 18:54:21.134 5920 15353 E Finsky : at android.os.Handler.handleCallback(Handler.java:914) 12-08 18:54:21.134 5920 15353 E Finsky : at android.os.Handler.dispatchMessage(Handler.java:100) 12-08 18:54:21.134 5920 15353 E Finsky : at android.os.Looper.loop(Looper.java:224) 12-08 18:54:21.134 5920 15353 E Finsky : at android.app.ActivityThread.main(ActivityThread.java:7560) 12-08 18:54:21.134 5920 15353 E Finsky : at java.lang.reflect.Method.invoke(Native Method) 12-08 18:54:21.134 5920 15353 E Finsky : at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:539) 12-08 18:54:21.134 5920 15353 E Finsky : at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:950) 12-08 18:54:21.137 15265 15333 V FA : Connection attempt already in progress 12-08 18:54:21.137 15265 15333 V FA : Connection attempt already in progress 12-08 18:54:21.137 15265 15341 I PlayCore: UID: [12009] PID: [15265] AssetPackServiceImpl : Leaving the connection open for other ongoing calls. 12-08 18:54:21.137 15265 15333 D FA : Connected to remote service 12-08 18:54:21.137 15265 15341 E PlayCore: UID: [12009] PID: [15265] AssetPackServiceImpl : onError(-2) 12-08 18:54:21.138 15265 15333 V FA : Processing queued up service tasks: 7 12-08 18:54:21.138 15265 15349 I PlayCore: UID: [12009] PID: [15265] AssetPackServiceImpl : getChunkFileDescriptor(CustomFastFollow, CustomFastFollow, 0, session=47) 12-08 18:54:21.139 5920 5939 I Finsky : [77086] hec.h(2): getChunkFileDescriptor for package: com.joypoppuzzle.homeblock, chunkId: AssetModuleChunkId{sessionId=47, moduleName=CustomFastFollow, sliceId=CustomFastFollow, chunkIndex=0}

Dominant language
C#
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Getting set up

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First steps

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  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

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