riteshbonthalakoti

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• Implement Biometric Authentication Fallback and Session Timeout Handling in Android App

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  Difficulty 4/5 3-5 days Newbie friendliness 45/100

  riteshbonthalakoti/HELPDESK.AI#4049 · 1 comment · Opened Aug 27, 2026

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• [BUG] Company Details accepts invalid values in Country field

  May be free again @punithkumar-060308 claimed this 95 days ago, and no pull request is open. Open

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  Difficulty 2/5 1-3 hours Newbie friendliness 55/100

  riteshbonthalakoti/HELPDESK.AI#4034 · 4 comments · Opened Aug 2, 2026

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• bounty: NLP embedding similarity duplicate ticket detection pipeline

  May be free again @Zubi-fix claimed this 116 days ago, and no pull request is open. Open

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  bounty gssoc level:critical mentor:ritesh-1918 type:performance

  riteshbonthalakoti/HELPDESK.AI#3912 · 5 comments · 1 assignee · Opened Jul 19, 2026

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• feat(backend): generate automated test coverage validation reports

  May be free again @desireddymohithreddy0925 claimed this 115 days ago, and no pull request is open. Open

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  gssoc level:advanced mentor:ritesh-1918 type:devops

  Difficulty 3/5 Half a day Newbie friendliness 52/100

  riteshbonthalakoti/HELPDESK.AI#3909 · 4 comments · Opened Jul 19, 2026

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• bounty: implement end-to-end encryption for support message payloads

  May be free again @Zubi-fix claimed this 116 days ago, and no pull request is open. Open

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  bounty gssoc level:critical mentor:ritesh-1918 type:security

  riteshbonthalakoti/HELPDESK.AI#3910 · 5 comments · 1 assignee · Opened Jul 19, 2026

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• bounty: role-based access controls authentication system using Supabase

  May be free again @Zubi-fix claimed this 116 days ago, and no pull request is open. Open

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  bounty gssoc level:critical mentor:ritesh-1918 type:security

  riteshbonthalakoti/HELPDESK.AI#3911 · 5 comments · 1 assignee · Opened Jul 19, 2026

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• feat(mobile): offline storage integration using SQLite database

  May be free again @mahek-builds claimed this 115 days ago, and no pull request is open. Open

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  gssoc level:advanced mentor:ritesh-1918 type:feature

  Difficulty 4/5 3-5 days Newbie friendliness 30/100

  riteshbonthalakoti/HELPDESK.AI#3907 · 5 comments · Opened Jul 19, 2026

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• test: implement automated accessibility tests using axe-core

  May be free again @desireddymohithreddy0925 claimed this 115 days ago, and no pull request is open. Open

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  gssoc level:advanced mentor:ritesh-1918 type:testing

  Difficulty 3/5 1-2 days Newbie friendliness 45/100

  riteshbonthalakoti/HELPDESK.AI#3908 · 4 comments · Opened Jul 19, 2026

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• fix(mobile): optimize image render lists to prevent memory leaks

  May be free again @desireddymohithreddy0925 claimed this 115 days ago, and no pull request is open. Open

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  gssoc level:advanced mentor:ritesh-1918 type:performance

  Difficulty 3/5 1-2 days Newbie friendliness 55/100

  riteshbonthalakoti/HELPDESK.AI#3903 · 4 comments · Opened Jul 19, 2026

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• feat(mobile): integrate expo-notifications configuration workflow

  May be free again @desireddymohithreddy0925 claimed this 115 days ago, and no pull request is open. Open

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  gssoc level:advanced mentor:ritesh-1918 type:devops

  Difficulty 3/5 1-2 days Newbie friendliness 42/100

  riteshbonthalakoti/HELPDESK.AI#3898 · 4 comments · Opened Jul 19, 2026

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• test: establish full integration test suite for websocket controllers

  May be free again @desireddymohithreddy0925 claimed this 115 days ago, and no pull request is open. Open

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  gssoc level:advanced mentor:ritesh-1918 type:testing

  Difficulty 4/5 3-5 days Newbie friendliness 35/100

  riteshbonthalakoti/HELPDESK.AI#3899 · 4 comments · Opened Jul 19, 2026

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• feat(db): establish multi-tenant workspace separation checks

  May be free again @desireddymohithreddy0925 claimed this 115 days ago, and no pull request is open. Open

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  gssoc level:advanced mentor:ritesh-1918 type:security

  Difficulty 4/5 3-5 days Newbie friendliness 25/100

  riteshbonthalakoti/HELPDESK.AI#3900 · 4 comments · Opened Jul 19, 2026

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• feat(ui): support dark mode toggles on admin panels

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  gssoc level:intermediate mentor:ritesh-1918 type:design

  Difficulty 3/5 1-2 days Newbie friendliness 45/100

  riteshbonthalakoti/HELPDESK.AI#3894 · Opened Jul 19, 2026

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• feat(backend): implement Redis caching layer for SLA configurations

  May be free again @desireddymohithreddy0925 claimed this 115 days ago, and no pull request is open. Open

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  gssoc level:advanced mentor:ritesh-1918 type:performance

  Difficulty 3/5 1-2 days Newbie friendliness 28/100

  riteshbonthalakoti/HELPDESK.AI#3895 · 4 comments · Opened Jul 19, 2026

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• feat(auth): refresh JWT token automatically on expiry warnings

  May be free again @desireddymohithreddy0925 claimed this 115 days ago, and no pull request is open. Open

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  gssoc level:advanced mentor:ritesh-1918 type:security

  Difficulty 3/5 1-2 days Newbie friendliness 35/100

  riteshbonthalakoti/HELPDESK.AI#3896 · 4 comments · Opened Jul 19, 2026

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• feat(backend): calculate complex ticket resolution SLA targets

  May be free again @desireddymohithreddy0925 claimed this 115 days ago, and no pull request is open. Open

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  gssoc level:advanced mentor:ritesh-1918 type:feature

  Difficulty 3/5 1-2 days Newbie friendliness 38/100

  riteshbonthalakoti/HELPDESK.AI#3897 · 4 comments · Opened Jul 19, 2026

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• fix(mobile): resolve visual overlap in Expo navigation headers

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  gssoc level:intermediate mentor:ritesh-1918 type:design

  Difficulty 2/5 1-3 hours Newbie friendliness 55/100

  riteshbonthalakoti/HELPDESK.AI#3892 · Opened Jul 19, 2026

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• feat(ui): add visual indicators for high priority tickets

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  gssoc level:intermediate mentor:ritesh-1918 type:design

  Difficulty 2/5 1-3 hours Newbie friendliness 45/100

  riteshbonthalakoti/HELPDESK.AI#3889 · Opened Jul 19, 2026

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• feat(backend): implement endpoint rate-limiter for password resets

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  gssoc level:intermediate mentor:ritesh-1918 type:security

  Difficulty 2/5 1-3 hours Newbie friendliness 52/100

  riteshbonthalakoti/HELPDESK.AI#3886 · Opened Jul 19, 2026

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• fix(mobile): hide keyboard on screen tap inside TicketDetailScreen

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  gssoc level:intermediate mentor:ritesh-1918 type:design

  Difficulty 2/5 1-3 hours Newbie friendliness 55/100

  riteshbonthalakoti/HELPDESK.AI#3887 · Opened Jul 19, 2026

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• feat(backend): validate request schema structure using Pydantic

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  gssoc level:intermediate mentor:ritesh-1918 type:refactor

  Difficulty 3/5 1-2 days Newbie friendliness 54/100

  riteshbonthalakoti/HELPDESK.AI#3882 · Opened Jul 19, 2026

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• feat(mobile): save search history locally using AsyncStorage

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  gssoc level:intermediate mentor:ritesh-1918 type:feature

  Difficulty 2/5 1-3 hours Newbie friendliness 68/100

  riteshbonthalakoti/HELPDESK.AI#3883 · Opened Jul 19, 2026

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• fix(backend): validate ticket category against database schema

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  gssoc level:intermediate mentor:ritesh-1918 type:bug

  Difficulty 2/5 1-3 hours Newbie friendliness 45/100

  riteshbonthalakoti/HELPDESK.AI#3878 · Opened Jul 19, 2026

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• feat(mobile): add pull-to-refresh to AdminDashboardScreen ticket list

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  gssoc level:intermediate mentor:ritesh-1918 type:feature

  Difficulty 2/5 1-3 hours Newbie friendliness 55/100

  riteshbonthalakoti/HELPDESK.AI#3879 · Opened Jul 19, 2026

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• test: add mock testing suite for slack_notifier.py

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  gssoc level:intermediate mentor:ritesh-1918 type:testing

  Difficulty 2/5 1-3 hours Newbie friendliness 55/100

  riteshbonthalakoti/HELPDESK.AI#3880 · Opened Jul 19, 2026

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• fix(ui): responsive table overflow layout on SLAPage

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  gssoc level:intermediate mentor:ritesh-1918 type:design

  Difficulty 2/5 1-3 hours Newbie friendliness 66/100

  riteshbonthalakoti/HELPDESK.AI#3881 · Opened Jul 19, 2026

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• feat(ui): add status filter dropdown in AdminTicketsScreen

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  gssoc level:intermediate mentor:ritesh-1918 type:feature

  Difficulty 2/5 1-3 hours Newbie friendliness 55/100

  riteshbonthalakoti/HELPDESK.AI#3877 · Opened Jul 19, 2026

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• feat(backend): add custom password strength validator endpoint

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  gssoc level:intermediate mentor:ritesh-1918 type:security

  Difficulty 3/5 1-2 days Newbie friendliness 42/100

  riteshbonthalakoti/HELPDESK.AI#3875 · Opened Jul 19, 2026

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• feat(ui): implement client-side email format validation on signup

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  gssoc level:intermediate mentor:ritesh-1918 type:feature

  Difficulty 2/5 1-3 hours Newbie friendliness 45/100

  riteshbonthalakoti/HELPDESK.AI#3874 · Opened Jul 19, 2026

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• fix: add gitignore rules for IDE workspace configurations

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  gssoc level:beginner mentor:ritesh-1918 type:refactor

  Difficulty 1/5 Under an hour Newbie friendliness 72/100

  riteshbonthalakoti/HELPDESK.AI#3872 · Opened Jul 19, 2026

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• docs: create API response status codes summary table

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  gssoc level:beginner mentor:ritesh-1918 type:docs

  Difficulty 1/5 Under an hour Newbie friendliness 74/100

  riteshbonthalakoti/HELPDESK.AI#3873 · Opened Jul 19, 2026

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• fix(backend): add server startup time log in main.py

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  gssoc level:beginner mentor:ritesh-1918 type:refactor

  Difficulty 1/5 Under an hour Newbie friendliness 55/100

  riteshbonthalakoti/HELPDESK.AI#3870 · Opened Jul 19, 2026

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• fix(ui): add hover transitions to sidebar menu links

  May be free again @anishaa-07 claimed this 105 days ago, and no pull request is open. Open

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  gssoc level:beginner mentor:ritesh-1918 type:design

  Difficulty 1/5 Under an hour Newbie friendliness 72/100

  riteshbonthalakoti/HELPDESK.AI#3871 · 2 comments · Opened Jul 19, 2026

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• test: add basic utility test suite for date helper functions

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  gssoc level:beginner mentor:ritesh-1918 type:testing

  Difficulty 2/5 1-3 hours Newbie friendliness 54/100

  riteshbonthalakoti/HELPDESK.AI#3867 · Opened Jul 19, 2026

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• docs: add contribution guide section for MobileApp developer setup

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  gssoc level:beginner mentor:ritesh-1918 type:docs

  Difficulty 1/5 1-3 hours Newbie friendliness 58/100

  riteshbonthalakoti/HELPDESK.AI#3868 · Opened Jul 19, 2026

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• fix(mobile): update placeholder text contrast in CreateTicketScreen.js

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  gssoc level:beginner mentor:ritesh-1918 type:design

  Difficulty 1/5 Under an hour Newbie friendliness 68/100

  riteshbonthalakoti/HELPDESK.AI#3869 · Opened Jul 19, 2026

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• fix(ui): adjust font alignment on SLAPage.jsx header

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  Difficulty 1/5 Under an hour Newbie friendliness 70/100

  riteshbonthalakoti/HELPDESK.AI#3864 · 2 comments · Opened Jul 19, 2026

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• fix(a11y): add aria-labels to ticket list action buttons

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  gssoc level:beginner mentor:ritesh-1918 type:accessibility

  Difficulty 1/5 Under an hour Newbie friendliness 68/100

  riteshbonthalakoti/HELPDESK.AI#3866 · Opened Jul 19, 2026

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• fix(backend): NameError Optional not defined in main.py breaks FastAPI startup and Cypress CI

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  Difficulty 1/5 Under an hour Newbie friendliness 90/100

  riteshbonthalakoti/HELPDESK.AI#4137 · 1 comment · Opened Oct 30, 2026

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• feat(ai): multi-modal vision diagnostics with error boundary detection using Gemini Vision

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  gssoc gssoc:approved level:advanced type:feature

  Difficulty 3/5 1-2 days Newbie friendliness 70/100

  riteshbonthalakoti/HELPDESK.AI#4114 · Opened Oct 29, 2026

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• fix(backend): enforce strict multi-tenant company_id partitioning in DuplicateService and vector storage

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  gssoc gssoc:approved level:advanced type:security

  Difficulty 3/5 1-2 days Newbie friendliness 75/100

  riteshbonthalakoti/HELPDESK.AI#4112 · Opened Oct 29, 2026

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• refactor(backend): unify duplicate websocket_manager.py and ws_manager.py into singleton connection hub

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  gssoc gssoc:approved level:intermediate type:refactor

  Difficulty 3/5 1-2 days Newbie friendliness 55/100

  riteshbonthalakoti/HELPDESK.AI#4110 · Opened Oct 29, 2026

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• feat(mobile): integrate expo-local-authentication for biometric FaceID/Fingerprint authentication

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  gssoc gssoc:approved level:intermediate type:feature

  Difficulty 3/5 1-2 days Newbie friendliness 62/100

  riteshbonthalakoti/HELPDESK.AI#4109 · Opened Oct 29, 2026

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• feat(scripts): add cold-start retry loop and progress logging in smoke_test.py

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  gssoc gssoc:approved level:beginner type:devops

  Difficulty 2/5 1-3 hours Newbie friendliness 78/100

  riteshbonthalakoti/HELPDESK.AI#4106 · Opened Oct 29, 2026

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• fix(frontend): remove obsolete AboutUs.jsx.bak and unify ContactSales dual-file implementation

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  gssoc gssoc:approved level:beginner type:refactor

  Difficulty 2/5 1-3 hours Newbie friendliness 76/100

  riteshbonthalakoti/HELPDESK.AI#4103 · Opened Oct 29, 2026

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• fix(scripts): support configurable branch in setup_branch_protection.py and default to gssoc

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  gssoc gssoc:approved level:beginner type:bug

  Difficulty 2/5 1-3 hours Newbie friendliness 85/100

  riteshbonthalakoti/HELPDESK.AI#4102 · Opened Oct 29, 2026

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• test(backend): add unit tests for gemini_service generate_response fallbacks

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  gssoc help wanted level:beginner type:testing

  Difficulty 2/5 1-3 hours Newbie friendliness 74/100

  riteshbonthalakoti/HELPDESK.AI#4086 · Opened Oct 26, 2026

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• fix(backend): handle missing API keys gracefully in gemini_service

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  Difficulty 2/5 1-3 hours Newbie friendliness 78/100

  riteshbonthalakoti/HELPDESK.AI#4085 · Opened Oct 26, 2026

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• test(backend): add unit tests for notification_routing get_route method

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  gssoc help wanted level:beginner type:testing

  Difficulty 2/5 1-3 hours Newbie friendliness 78/100

  riteshbonthalakoti/HELPDESK.AI#4084 · Opened Oct 26, 2026

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• fix(backend): handle None and missing values in notification routing service

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  gssoc help wanted level:beginner type:bug

  Difficulty 1/5 Under an hour Newbie friendliness 85/100

  riteshbonthalakoti/HELPDESK.AI#4083 · Opened Oct 26, 2026

  Maintainers usually reply within 1 day