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Windows SmartScreen flags the installer because it is not EV code signed

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#307 0 commenti 0 reazioni 0 assegnatari Vedi su GitHub

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Valutazione

Difficoltà
5/5
Tempo stimato
Più di una settimana
Idoneità per principianti
35/100
Tipo di issue
Bug
Chiarezza
Abbastanza chiara
Stato di attività
Tranquilla
Stack tecnologico
electron
Ambito
release

Direzione di ricerca

Start with the #incident-log entry and the related #help report cited in the issue; confirm whether the Windows install problem is the SmartScreen warning. Then establish who can own the EV certificate, its cost, and how long reputation may take to build after signing begins. Done means those ownership and timing details are documented and the Windows warning has a clear resolution plan.

Scritto dal modello di indicizzazione a partire dal testo della issue.

Descrizione

bug

Listed as a known issue in the Discord #incident-log channel, which has no corresponding ticket here.

Windows SmartScreen / Bing flags the download, known, in progress. the installer isn't yet code-signed with an EV cert, so Windows reputation warnings appear. the download is safe, build it from source if you'd rather verify.

Probable related report. In #help on 23 Aug 2026, Skyler wrote:

Hi, I downloaded the free version but I can't open it on Windows.

That report was never followed up and has no diagnosis attached, so it is offered as a likely instance rather than a confirmed one. If it is the same thing, then this is not only a warning dialog, it is users concluding the app does not work.

Why this deserves a ticket even though it is an ops task and not a code change: it is the first thing a Windows user sees, it says the software is untrusted, and unlike every other issue in this repo no amount of code fixes it. It also silently undercuts the answer we give people who ask whether the app is safe, since the operating system is telling them otherwise at the moment of install.

Worth capturing here: who owns getting the certificate, what it costs, and how long reputation takes to build after signing starts, since the last of those means the delay continues past the purchase.

Filed from Discord triage, promoting an entry in #incident-log to a tracked issue.

Lingua principale
TypeScript
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