Too many retries error when trying to start a recording
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评估
调研方向
从 config.properties 中的示例应用配置开始，使用报告的 serverCallId 在 callRecording.startRecordingWithResponse 处重现故障。阅读围绕 StartRecordingOptions 的 Call Automation 录音设置，并检查重试和 CallingServerErrorException 的详细信息。完成的标准是确定并修复原因，使有效录音能够在不出现 500 错误的情况下启动，或者记录外部服务的限制。
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描述
This issue is for a: (mark with an x)
- [x ] bug report -> please search issues before submitting
- [ ] feature request
- [ ] documentation issue or request
- [ ] regression (a behavior that used to work and stopped in a new release)
Minimal steps to reproduce
Using the sample app, I set the ConnectionString in config.properties and tried to start a recording. It always fails with the error "Retry attempts have been exhausted"
I know the connection string is fine and the passed in serverCallId is valid because if I try to start a recording after the meeting is ended, I get a different error.
Here is the section of code where the failure occurring in the last line:
serverCallLocator = new ServerCallLocator(serverCallId);
StartRecordingOptions recordingOptions = new StartRecordingOptions(serverCallLocator);
recordingOptions.setRecordingContent(RecordingContent.AUDIO_VIDEO);
recordingOptions.setRecordingChannel(RecordingChannel.MIXED);
recordingOptions.setRecordingFormat(RecordingFormat.MP4);
logger.log(Level.INFO, "Getting call recording") ;
CallRecording callRecording = this.callAutomationClient.getCallRecording() ;
logger.log(Level.INFO, "Starting recording") ;
Response<RecordingStateResult> response = callRecording.startRecordingWithResponse(recordingOptions, null);
Any log messages given by the failure
Here is the error and exception:
2023-01-13 11:40:08.275 INFO 14195 --- [r-http-kqueue-1] com.azure.core.http.policy.RetryPolicy : {"az.sdk.message":"Retry attempts have been exhausted.","tryCount":3}
com.azure.communication.callautomation.models.CallingServerErrorException: Status code 500, "{"error":{"code":"9999","message":"Unknown internal server error."}}"
at com.azure.communication.callautomation.models.CallingServerErrorException$1.create(CallingServerErrorException.java:65)
Expected/desired behavior
The recording should start without any error
OS and Version?
Mac OS X 12.6.2
Versions
1.0.0-beta.1. but I also built 1.0.0-beta.2 from the GitHub as of today and that fails too.
Mention any other details that might be useful
- 主要语言
- Java
- 星标
- 14
- 派生
- 41
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