unable to find image file - to hear solutions from other users

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#565 opened on Oct 26, 2025 2 comments 0 reactions 0 assignees View on GitHub

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Assessment

Difficulty: 4/5
Estimated time: 3-5 days
Newbie friendliness: 25/100

Issue type: Bug
Clarity: Needs clarification
Activity status: Stale
Tech stack: java, python
Domain: tooling

Research direction

Start by reproducing the image lookup failure on Windows 11 with Python 3.14 and Amazon Corretto 21, using the reported path and the older Java 8 setup for comparison. Capture the complete error and snapshot, then inspect how the image path is resolved; done means the image is found on the newer setup or the incompatibility is clearly documented.

Written by the indexing model from the issue text.

Description

bug

Hi there,

Encountered a problem with a fresh new setup.

Laptop, Windows 11
Python 3.14
Amazon Corretto v21

Mainly, I have a working rpa python script and setup on an older laptop and want to be able to run the same thing on the new laptop.
After installing python and Amazon Corretto, even saving a new image with the new laptop just in case.
Saving the new image alongside the old one inside the same folder setup and all.
Then I keep getting the same error.

PROBLEM:
Sorry I didn't keep the snapshot or error.
But it's something along these lines (below)

[RPA ERROR] Can't find file 'filename.png'

[tagui] INPUT - [93] present C:/rpa_tagui/flows/python_scripts/001_TNB_read_kWh/readkwh_2025.png
[tagui] ACTION - present C:/rpa_tagui/flows/python_scripts/001_TNB_read_kWh/readkwh_2025.png
[tagui] OUTPUT - [93] ERROR

FIX: (for now)
For now, I've been able to make the script work again, by...

Uninstall Amazon Corretto v21
Install older version 8 (same as my older laptop setup)

Hope that there can be a better fix for the future.
Thank you!!

Dominant language: Python
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