[Windows ARM64] Companion gives misleading build guidance when Native Gateway capability check fails
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Assessment
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Newbie friendliness
- 25/100
Research direction
Start from the first-run Gateway setup page, where the disabled Native Gateway option shows the Insider build message. Trace that gate to the probes.isolationSessionAvailable capability probe the issue names, since the source review says the gate depends on it rather than on build number. Reproducing needs Windows ARM64 hardware with a matching Insider build, and the root cause is still open, so this is a poor first pick.
Written by the indexing model from the issue text.
Description
Summary
OpenClaw Companion v2026.9.9-alpha.36 can disable the “Install a local native gateway” option while presenting an Insider build requirement that is already satisfied by the current Windows build. The message does not identify the failed capability check or provide useful remediation.
Environment
- Lenovo Yoga 9 2-in-1 16N1X11 (NVIDIA RTX Spark N1X), Windows ARM64
- Windows 11 Pro 26H1, build 28000.2956
- OpenClaw Companion v2026.9.9-alpha.36 (ARM64)
Steps to reproduce
- Launch Companion on the above system.
- Open the first-run Gateway setup choice page.
- Observe Native Gateway disabled and read the guidance.
Expected
When native support is unavailable, identify the failed capability/feature check and give remediation applicable to the current build.
Actual
The UI says: “Native gateway support is unavailable. Install Windows Insider build 26340.9212 or a newer supported build in Windows Update, then reopen this page. Feature availability can vary by device.” The machine was already on build 28000.2956. A Companion capability probe reported probes.isolationSessionAvailable=false; source review indicates the gate depends on this probe rather than a simple build comparison. After Windows updated to build 28000.3231, the option became enabled; the reason for the change is unknown.
Internal tracking: NVBug 6941780.
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