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Better process for communicating feedback to members by the TSC

Open
#876 3 comments 8 reactions 0 assignees View on GitHub

Nobody has claimed this yet.

Assessment

Difficulty
5/5
Estimated time
Over a week
Newbie friendliness
25/100
Issue type
Feature
Clarity
Mostly clear
Activity status
Stale

Research direction

Start with the issue's existing moderation-team process: post in chat, collect feedback, then act. Review the TSC discussion and define a short, clear escalation process with responses within 72 hours when no meeting is needed and one week when a meeting is required; done means the agreed process is documented and adopted.

Written by the indexing model from the issue text.

Description

Hey,

The moderation team has a pretty simple process where when we want to provide feedback to an individual or take a moderation action typically the process is:

  • We post in chat.
  • We collect feedback from other team members for a bit (a few hours)
  • We take the action (e.g. sending the email).

In the TSC, we don't really have a clear process for "how long should I wait before speaking for the TSC about feedback for an individual?" so whenever we discuss people we often take a long time to respond sometimes creating a lot of frustration and cases where people are waiting for feedback for a long time needlessly.

cc @aduh95 in particular who is active in both groups and probably feels this :] (as a side note, thanks ❤️ )

Rather than suggest a solution (I have several) I figured it'd be a good idea to let @nodejs/tsc suggest (hopefully!) a short/clear process for escalating these sort of issues. Ideally in a way where we don't wait for more than 72h if we don't have to meet and 1w if we do.


I am posting this in public since in general I try to keep governance discussions as public as possible but obvious I won't name any concrete examples where feedback was provided or actions taken for privacy.

Dominant language
JavaScript
Stars
202
Forks
183
Avg merge
13d 12h
Merged PRs (30d)
2

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