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Appointment confirmation mail asks to respond while asking not to respond

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#8,989 4 comments 0 reactions 0 assignees View on GitHub

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Assessment

Difficulty
2/5
Estimated time
1-3 hours
Newbie friendliness
68/100
Issue type
Bug
Clarity
Mostly clear
Activity status
Active
Tech stack
javascript
Domain
backend

Research direction

Start by tracing the appointment confirmation mail and its automatic footer in the calendar app, then review the related behavior from pull request #8916. Verify the German confirmation flow and adjust the notice so it no longer conflicts with the cancellation instruction; the issue is done when the resulting email gives consistent reply guidance.

Written by the indexing model from the issue text.

Description

1. to develop bug
Steps to reproduce
  1. Create an appointment schedule in the calendars app and use the link to book an appointment
  2. See Mail with the confirmation link.
Expected behavior

The notice at the end of the mail should not demand not to answer in this case

Actual behavior

The mail (in german) recommends to respond in order to cancel the appointment:

Dieser Bestätigungslink läuft in 24 Stunden ab.
Wenn du den Termin doch stornieren möchtest, wende dich bitte an deinen Organisator, indem du auf diese E-Mail antwortest oder dessen Profilseite besuchst.

and attached just below is the notice about the mail being sent automatically, demanding not to answer

Nextcloud - Dein Team. Deine Cloud.
Dies ist eine automatisch gesendete E-Mail. Bitte antworte nicht auf diese E-Mail.

When I'm responding, it now actually uses the organizers mail, so https://github.com/nextcloud/calendar/pull/8916 fixed it I guess, but the notice should be corrected then.

Calendar app version

6.6.1

CalDAV-clients used

none

Browser

irrelevant

Client operating system

No response

Server operating system

Debian 12

Web server

Nginx

Database engine version

MariaDB

PHP engine version

PHP 8.3

Nextcloud version

32.0.11

Updated from an older installed version or fresh install

Updated from an older version

List of activated apps
Enabled:
  - activity: 5.0.0
  - app_api: 32.0.0
  - bbb: 2.9.1
  - bruteforcesettings: 5.0.0
  - calendar: 6.6.1
  - circles: 32.0.0
  - cloud_federation_api: 1.16.0
  - collectives: 4.6.1
  - comments: 1.22.0
  - contacts: 8.3.19
  - contactsinteraction: 1.13.1
  - dav: 1.34.2
  - federatedfilesharing: 1.22.0
  - federation: 1.22.0
  - files: 2.4.0
  - files_downloadlimit: 5.0.0
  - files_pdfviewer: 5.0.0
  - files_reminders: 1.5.0
  - files_sharing: 1.24.1
  - files_trashbin: 1.22.0
  - files_versions: 1.25.0
  - firstrunwizard: 5.0.0
  - groupfolders: 20.1.18
  - lookup_server_connector: 1.20.0
  - nextcloud_announcements: 4.0.0
  - notifications: 5.0.0
  - oauth2: 1.20.0
  - onlyoffice: 9.14.2
  - password_policy: 4.0.0
  - photos: 5.0.0
  - privacy: 4.0.0
  - profile: 1.1.0
  - provisioning_api: 1.22.0
  - recommendations: 5.0.0
  - related_resources: 3.0.0
  - richdocuments: 9.2.2
  - serverinfo: 4.0.0
  - settings: 1.15.1
  - sharebymail: 1.22.0
  - sociallogin: 6.5.5
  - spreed: 22.0.18
  - support: 4.0.0
  - survey_client: 4.0.0
  - systemtags: 1.22.0
  - text: 6.0.2
  - theming: 2.7.0
  - twofactor_backupcodes: 1.21.0
  - updatenotification: 1.22.0
  - user_status: 1.12.0
  - viewer: 5.0.0
  - weather_status: 1.12.0
  - webhook_listeners: 1.3.0
  - workflowengine: 2.14.0
Disabled:
  - admin_audit: 1.22.0
  - dashboard: 7.12.0 (installed 7.12.0)
  - encryption: 2.20.0
  - files_external: 1.24.1
  - logreader: 5.0.0 (installed 5.0.0)
  - suspicious_login: 10.0.0
  - twofactor_nextcloud_notification: 6.0.0
  - twofactor_totp: 14.0.0
  - user_ldap: 1.23.0
Nextcloud configuration
"system": {
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "overwriteprotocol": "https",
        "overwrite.cli.url": "<DOMAIN>",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpsecure": "tls",
        "mail_smtpauth": true,
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "upgrade.disable-web": true,
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "<DOMAIN>"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "32.0.11.1",
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "activity_expire_days": "180",
        "updatechecker": "false",
        "skeletondirectory": "",
        "logo_url": "<URL>",
        "social_login_auto_redirect": "true",
        "allow_user_to_change_display_name": "false",
        "lost_password_link": "disabled",
        "logfile": "\/dev\/stdout",
        "loglevel": 1,
        "maintenance": false
    }
}
Web server error log
Log file
Browser log
Additional info

No response

Dominant language
JavaScript
Stars
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Forks
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Avg merge
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Merged PRs (30d)
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