Unable to convert HEIC to other format

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Assessment

Difficulty
3/5
Estimated time
1-2 days
Newbie friendliness
35/100
Issue type
Bug
Clarity
Mostly clear
Activity status
Stale
Domain
desktop

Research direction

Start by reproducing the failure through Tools | Convert Format with a HEIC file and JPG selected, then compare the behavior when Pix is run from a terminal. Done means HEIC files convert successfully to JPG without the “No suitable loader available” error.

Written by the indexing model from the issue text.

Description

Distribution

Mint 21.3 Cinnamon

Package version

3.2.2

Frequency

Always

Bug description

Unable to convert HEIC to other format

Steps to reproduce
  1. Select HEIC file
  2. Tools | Convert Format | Leave JPG format selected | Execute

Error dialog appears:
Could not perform the operation
No suitable loader available for this file type

Expected behavior

HEIC file should be converted to JPG

Additional information

No errors visible when run from terminal
Nothing logged in .xsession-errors when the operation is attempted

Dominant language
C
Stars
270
Forks
47
PR merge metrics
No merged PRs in 30d

Contributor guide

No contributing guide indexed for this repository

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

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