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[Problem/Bug]: WebView2 Mouse Pointer Permanently Hidden After Runtime 152.0.4191.x

Aperta
  • Qualcosa non va?
#5,708 3 commenti 0 reazioni 0 assegnatari Vedi su GitHub

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Valutazione

Difficoltà
5/5
Tempo stimato
Più di una settimana
Idoneità per principianti
30/100
Tipo di issue
Bug
Chiarezza
Da chiarire
Stato di attività
Attiva
Ambito
desktop, operating-systems

Direzione di ricerca

Iniziare con la riproduzione segnalata in Remote Desktop Manager 2026.2.18 su Windows 11 usando WebView2 Runtime 152.0.4191.x, quindi confrontare il comportamento con la riproduzione nel browser Edge. Verificare se il cursore scompare nell’intera finestra dell’applicazione e se la disabilitazione di “Hide pointer while typing” lo fa riapparire; il lavoro è completato quando viene identificato un fix di WebView2 o viene confermata una risoluzione della runtime.

Scritto dal modello di indicizzazione a partire dal testo della issue.

Descrizione

bug
What happened?

Hello Microsoft Team,

we can confirm this issue in our environment and would like to add another affected customer report.

Environment
Windows 11
Microsoft Edge WebView2 Runtime 152.0.4191.x
Remote Desktop Manager 2026.2.18 (uses WebView2)
Multiple users affected
Multiple devices affected
Embedded RDP sessions in use
Systems are not touch-capable (no touchscreen, no pen input)
Issue Description

The mouse cursor randomly disappears while using an application that hosts WebView2 components.

The important detail is that the cursor does not disappear only inside a specific control or embedded session. Once the issue occurs, the mouse pointer becomes invisible across the entire application window.

For example, in Remote Desktop Manager the cursor is no longer visible in:

Embedded RDP sessions
Navigation panes
Menus
Tabs
General application UI

Mouse clicks continue to work normally and the cursor position can still be inferred from UI reactions, but the pointer itself is completely invisible.

Observations
The issue started without any application updates on our side.
Multiple users reported the same behaviour.
Multiple client devices are affected.
Reinstalling or restarting the application does not resolve the problem.
The issue appears consistent with WebView2 incorrectly maintaining the cursor hidden state.
Workaround

The following workaround restores normal behaviour:

Open Control Panel
Open Mouse settings
Go to "Pointer Options"
Disable "Hide pointer while typing"

After disabling this option, the mouse cursor remains visible and the issue no longer occurs.

Impact

The issue significantly affects usability because users lose visual feedback of the mouse position and may assume the application has frozen.

We would appreciate a permanent fix in a future WebView2 Runtime release.

Thank you.

Importance

Blocking. My app's basic functions are not working due to this issue.

Runtime Channel

Stable release (WebView2 Runtime)

Runtime Version

No response

SDK Version

No response

Framework

Other

Operating System

Windows 11

OS Version

No response

Repro steps
  1. Launch Remote Desktop Manager 2026.2.18.
  2. Use the application normally for a period of time.
  3. Open and switch between embedded RDP sessions and standard UI components.
  4. At some point the mouse cursor becomes invisible.
  5. The issue is not limited to the embedded RDP session. The cursor disappears across the entire application window.

Expected result:
The mouse cursor remains visible at all times.

Actual result:
The mouse cursor becomes completely invisible while mouse clicks and interactions continue to work.

Workaround:
Disable "Hide pointer while typing" in Windows Mouse Pointer Options.
After disabling this setting the issue no longer occurs.

Repros in Edge Browser

Yes, issue can be reproduced in the corresponding Edge version

Regression

No, this never worked

Last working version (if regression)

No response

Lingua principale
PowerShell
Stelle
524
Fork
67
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