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[Question] Several "Unable to poll" errors multiple times per day

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#291 2 comments 3 reactions 0 assignees View on GitHub

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
20/100
Issue type
Bug
Clarity
Needs clarification
Activity status
Stale
Tech stack
grpc, ruby

Research direction

Start with the workflow and activity task-queue polling paths described in the issue, using temporal-ruby revision 3e0dae708ec0e3eab8c44b57b64f5cd1881848e6 with grpc 1.59.2. No files or tests are named; done means identifying whether the recurring Socket closed errors are expected and documenting their cause or mitigation.

Written by the indexing model from the issue text.

Description

Hey folks,

We've been using this ruby for quite a while, 1 year I would say and since then, we've been seeing a lot of "Unable to poll" errors. For example, last week, there were 700 of those for one of our service. This affects all our different using this sdk.

Unable to poll Workflow task queue

#<GRPC::Unavailable: 14:Socket closed. debug_error_string:{UNKNOWN:Error received from peer  {grpc_message:"Socket closed", grpc_status:14, created_time:"2024-03-19T14:52:38.963074635+00:00"}}>

And this

Unable to poll activity task queue

#<GRPC::Unavailable: 14:Socket closed. debug_error_string:{UNKNOWN:Error received from peer  {created_time:"2024-03-19T14:52:38.963058558+00:00", grpc_status:14, grpc_message:"Socket closed"}}>

Would someone have an idea of what might be causing those errors? Are they "normal" or expected from time to time within Temporal? We don't have a fancy configuration or anything we mostly use the default config and we use 20 as the thread pool size for both activity and workflow. I can share more relevant details if needed.

Note, this error doesn't cause any of our activities or workflows to fail, it just happens once every now and then and recovers.

temporal-ruby + grpc version

GIT
  remote: https://github.com/coinbase/temporal-ruby
  revision: 3e0dae708ec0e3eab8c44b57b64f5cd1881848e6
  
grpc (1.59.2)
Dominant language
Ruby
Stars
287
Forks
113
PR merge metrics
No merged PRs in 30d

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