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docs(email-security): duplicate rule name in M365 MX pre-delivery setup instructions

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#34,448 1 comment 0 reactions 0 assignees View on GitHub

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@akhil9tiet is already working on this.

Since Oct 19, 2026.

Assessment

Difficulty
1/5
Estimated time
Under an hour
Newbie friendliness
88/100
Issue type
Documentation
Clarity
Clearly specified
Activity status
Active
Tech stack
markdown
Domain
documentation

Research direction

Open the M365 email security MX pre-delivery setup page linked in the issue and read Section 4, “Create transport rules.” Update step 10’s rule name so it clearly distinguishes the quarantine action from the rule in step 4. Done when the two rules have distinct, action-specific names.

Written by the indexing model from the issue text.

Description

content:edit documentation effort:low product:email-security
Existing documentation URL(s)

https://developers.cloudflare.com/cloudflare-one/email-security/setup/pre-delivery-deployment/prerequisites/m365-email-security-mx/

What changes are you suggesting?

In Section 4 ("Create transport rules"), steps 4 and 10 instruct users to create two separate Exchange transport rules with the same rule name ("Email Security Deliver to Junk Email folder").

Having identical rule names in Exchange Online creates confusion during administration, logging, and troubleshooting.

I suggest updating step 10 to give the second rule a distinct name that reflects its action (quarantining), such as:

  • Step 4 Name: Email Security Deliver to Junk Email folder (or Email Security - Send Bulk to Junk)
  • Step 10 Name: Email Security Quarantine Malicious Messages (or Email Security - Quarantine)
Additional information

Specifically, step 10 currently states:
10. Set the following rule conditions:
- Name: Email security Deliver to Junk Email folder.
- Apply this rule if: [...] MALICIOUS, UCE, SPOOF
- Do the following: Redirect the message to > hosted quarantine.

Differentiating the name in step 10 will prevent administrative confusion when managing rules inside the Exchange Admin Center.

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