Some tags do not work as expected
Nobody has claimed this yet.
Assessment
- Difficulty
- 2/5
- Estimated time
- 1-3 hours
- Newbie friendliness
- 55/100
- Issue type
- Documentation
- Clarity
- Mostly clear
- Activity status
- Active
- Tech stack
- perl
- Domain
- documentation
Research direction
The claim to fix is at line 12 of doc/content/index.rst, which lists the <OTOBO_AGENT_SUBJECT> and <OTOBO_AGENT_BODY> field tags. Find where the add-on's Perl code expands these tags in Generic Agent job notifications, and check which OTOBO tags actually resolve when a job runs. Done means the documentation lists only the tags that work, and any tags that fail are removed or noted.
Written by the indexing model from the issue text.
Description
After installing this add-on and configuring a new Generic Agent job as described in the documentation, you will notice that not all of the mentioned tags work as expected.
The documentation states:
This package enhances the Generic Agent Job Management functionality with the ability to use special field tags (e.g., <OTOBO_AGENT_SUBJECT>, <OTOBO_AGENT_BODY>, etc.).
During our testing, we found that the <OTOBO_AGENT_*> tags do not work as expected.
Could you please review the documentation and update it to reflect the OTOBO tags that are actually supported?
- Dominant language
- Perl
- Stars
- 0
- Forks
- 0
- PR merge metrics
- No merged PRs in 30d
Getting set up
This project ships no dev container, Dockerfile or contributing guide, so setting up is up to you: start from its README, and see our first-contribution guide for the general steps.
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
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