Customer FAQ Explorer shows categories without visible articles
Nobody has claimed this yet.
Assessment
- Difficulty
- 4/5
- Estimated time
- 3-5 days
- Newbie friendliness
- 45/100
Research direction
Start by locating the customer FAQ Explorer and the existing visibility checks for FAQ articles, then inspect how SysConfig options are defined and consumed. Done means categories with no articles visible to the current customer are hidden when the option is enabled, while existing behavior remains available when it is disabled.
Written by the indexing model from the issue text.
Description
Description:
Currently, the FAQ Explorer in the customer portal displays all categories, even when:
- The category contains no FAQ articles at all
- All articles in the category are not visible to the specific customer (due to permissions or state)
Expected behavior:
Categories without any visible articles for the customer should be hidden from the FAQ Explorer.
Possible solution:
Add a SysConfig option to enable hiding empty categories in the customer FAQ Explorer.
- Dominant language
- Perl
- Stars
- 0
- Forks
- 6
- PR merge metrics
- No merged PRs in 30d
Getting set up
This project ships no dev container, Dockerfile or contributing guide, so setting up is up to you: start from its README, and see our first-contribution guide for the general steps.
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
More from RotherOSS/FAQ
-
Difficulty 4/5 3-5 days Newbie friendliness 52/100
-
Difficulty 3/5 1-2 days Newbie friendliness 68/100
-
tidy code
Difficulty 3/5 1-2 days Newbie friendliness 25/100
-
bug good first issue
Difficulty 3/5 1-2 days Newbie friendliness 45/100
-
CKEditor 5 in CustomerTicketMessage überlappt Attachments auf mobilen ViewportsMay be free again @chzauleck claimed this 175 days ago, and no pull request is open. Openbug
Similar issues
-
Difficulty 2/5 1-3 hours Newbie friendliness 68/100
openfoodfacts/openfoodfacts-server#14749 ·
Maintainers usually reply within 1 day
-
Difficulty 1/5 Under an hour Newbie friendliness 90/100
-
Difficulty 2/5 1-3 hours Newbie friendliness 72/100
rubocop/ruby-style-guide#982 ·
-
bug question
Difficulty 2/5 1-3 hours Newbie friendliness 78/100
RotherOSS/otobo#6172 · 1 comment ·
Maintainers usually reply within 1 day
-
Difficulty 1/5 Under an hour Newbie friendliness 75/100