Mongodb + Atlas: 'bad auth Authentication failed.', code: 8000,

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#48 opened on Jul 18, 2022 0 comments 0 reactions 0 assignees View on GitHub

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Assessment

Difficulty: 3/5
Estimated time: 1-2 days
Newbie friendliness: 45/100

Issue type: Bug
Clarity: Mostly clear
Activity status: Stale
Tech stack: mongodb, python
Domain: backend, databases

Research direction

The error is a MongoDB Atlas authentication failure from PyMongo. Check the bot's database connection configuration, likely in a config file or environment variables. Verify the MongoDB URI, username, password, and IP whitelist settings. Test the connection locally with the same credentials to isolate the issue.

Written by the indexing model from the issue text.

Description

2022-07-18T07:55:02.112667+00:00 app[worker.1]: return _authenticate_scram(credentials, sock_info, "SCRAM-SHA-1")
2022-07-18T07:55:02.112667+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.10/site-packages/pymongo/auth.py", line 241, in _authenticate_scram
2022-07-18T07:55:02.112667+00:00 app[worker.1]: res = sock_info.command(source, cmd)
2022-07-18T07:55:02.112667+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.10/site-packages/pymongo/pool.py", line 743, in command
2022-07-18T07:55:02.112668+00:00 app[worker.1]: return command(
2022-07-18T07:55:02.112668+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.10/site-packages/pymongo/network.py", line 160, in command
2022-07-18T07:55:02.112668+00:00 app[worker.1]: helpers._check_command_response(
2022-07-18T07:55:02.112669+00:00 app[worker.1]: File "/app/.heroku/python/lib/python3.10/site-packages/pymongo/helpers.py", line 180, in _check_command_response
2022-07-18T07:55:02.112669+00:00 app[worker.1]: raise OperationFailure(errmsg, code, response, max_wire_version)
2022-07-18T07:55:02.112670+00:00 app[worker.1]: pymongo.errors.OperationFailure: bad auth : Authentication failed., full error: {'ok': 0, 'errmsg': 'bad auth : Authentication failed.', 'code': 8000, 'codeName': 'AtlasError'}

Dominant language: Python
Stars: 225
Forks: 672
PR merge metrics: No merged PRs in 30d

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