Apostrophe is not getting displayed properly when entered in a Text type field on a form
Nobody has claimed this yet.
Assessment
- Difficulty
- 3/5
- Estimated time
- 1-2 days
- Newbie friendliness
- 55/100
Research direction
Start in the AdvancedForms form-submission flow that maps Text and Long Text answers to a ticket's subject and description, then reproduce the issue with an apostrophe in both fields. Done means the Text field preserves the apostrophe when the ticket is created, while the existing Long Text behavior remains unchanged; add or update coverage if the project provides tests for this flow.
Written by the indexing model from the issue text.
Description
Code of Conduct
- I agree to follow this project's Code of Conduct
Is there an existing issue for this?
- I have searched the existing issues
GLPI Version
11.0.7
Plugin version
1.1.1
Bug description
I had to add spaces between the characters that i'm getting instead of an apostrophe because the Github interface parses it to '
Creating a ticket with the ' character in the title through a forms (service catalog entry) results in it being replaced with & # 0 3 9 ; when the ticket is created. Example provided below :
What I have entered in the ticket creation form :
What ended up being created as a result :
This behaviour appeared when updating from AdvancedForms release 1.1.0 to release 1.1.1
Relevant log output
Page URL
No response
Steps To reproduce
Again I had to add spaces between the characters that i'm getting instead of an apostrophe because the Github interface parses it to '
- Create forms with one Text type entry field and one Long Text type entry field
- Add one ticket destination with the Text field as the ticket subject and the long text field as the ticket description
- Submit a forms answer through the service catalog with the Text field containing the ' character, same with the Long Text field
- The ticket created as a result contains & # 0 3 9 ; instead of ' in the Text type entry field, whereas the Long Text type entry field remains unchanged.
Your GLPI setup information
GLPI information
GLPI: 11.0.7 ( => /var/www/glpi) Installation mode: DOCKER Current language: en_GB Source Integrity: OK
Server
Operating system: Linux 76550044ac89 6.8.0-117-generic #117-Ubuntu SMP PREEMPT_DYNAMIC Tue May 5 19:26:24 UTC 2026 x86_64PHP: 8.5.6 apache2handler
PHP extensions: Core, date, lexbor, openssl, pcre, sqlite3, zlib, ctype, curl, uri, json, fileinfo, filter, hash, iconv, SPL, mbstring, Zend OPcache, session, standard, PDO, pdo_sqlite, bz2, posix, random, Reflection, libxml, SimpleXML, tokenizer, dom, xml, xmlreader, xmlwriter, mysqlnd, apache2handler, apcu, bcmath, Phar, exif, gd, intl, ldap, mysqli, redis, soap, sodium, zip
Setup: disable_functions="" max_execution_time="30" max_input_vars="1000" memory_limit="128M" post_max_size="8M" session.cookie_secure="0" session.cookie_httponly="1" session.cookie_samesite="Strict" session.save_handler="files" upload_max_filesize="2M"
Web server: Apache ()
User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36 Edg/148.0.0.0
Database:
Server Software: MySQL Community Server - GPL
Server Version: 9.6.0
Server SQL Mode: STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
Parameters: glpi@db:3306/glpi
Host info: db via TCP/IP
Requirements:
PHP version (8.5.6) is supported.
OS and PHP are relying on 64 bits integers.
Sessions configuration is OK.
Allocated memory is sufficient.
Following extensions are installed: dom, fileinfo, filter, libxml, simplexml, tokenizer, xmlreader, xmlwriter.
mysqli extension is installed
curl extension is installed
gd extension is installed
intl extension is installed
mbstring extension is installed
zlib extension is installed
bcmath extension is installed
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
openssl extension is installed
Database engine version (9.6.0) is supported.
The log file has been created successfully.
Write access to /var/glpi/files/_cache has been validated.
Write access to /var/glpi/files/_cron has been validated.
Write access to /var/glpi/files has been validated.
Write access to /var/glpi/files/_graphs has been validated.
Write access to /var/glpi/files/_lock has been validated.
Write access to /var/glpi/files/_pictures has been validated.
Write access to /var/glpi/files/_plugins has been validated.
Write access to /var/glpi/files/_rss has been validated.
Write access to /var/glpi/files/_sessions has been validated.
Write access to /var/glpi/files/_tmp has been validated.
Write access to /var/glpi/files/_uploads has been validated.Sessions configuration is secured.
exif extension is installed
ldap extension is installed
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed
Following extensions are installed: ctype, iconv, sodium.
Write access to /var/glpi/marketplace has been validated.
Timezones seems loaded in database.
GLPI constants
GLPI_ROOT: "/var/www/glpi"
GLPI_VERSION: "11.0.7"
GLPI_SCHEMA_VERSION: "11.0.7@a797be2bef86f3888448b141fa810dba6fb67795"
GLPI_FILES_VERSION: "11.0.7-0fe547df"
GLPI_MIN_PHP: "8.2"
GLPI_MAX_PHP: "8.5"
GLPI_YEAR: "2026"
GLPI_I18N_DIR: "/var/www/glpi/locales"
GLPI_CONFIG_DIR: "/var/glpi/config"
GLPI_VAR_DIR: "/var/glpi/files"
GLPI_MARKETPLACE_DIR: "/var/glpi/marketplace"
GLPI_LOG_DIR: "/var/glpi/logs"
GLPI_INSTALL_MODE: "DOCKER"
GLPI_ENVIRONMENT_TYPE: "production"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["^\n (http|https|feed):// # protocol\n (\n (?:\n (?:xn--[a-z0-9-]++\.)*+xn--[a-z0-9-]++ # a domain name using punycode\n |\n (?:[\pL\pN\pS\pM\-\]++\.)+[\pL\pN\pM]++ # a multi-level domain name\n |\n [a-z0-9\-\]++ # a single-level domain name\n )\.?\n | # or\n \d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3} # an IP address\n | # or\n \[\n (?:(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){6})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:::(?:(?:(?:[0-9a-f]{1,4})):){5})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){4})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,1}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){3})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,2}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){2})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,3}(?:(?:[0-9a-f]{1,4})))?::(?:(?:[0-9a-f]{1,4})):)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,4}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,5}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,6}(?:(?:[0-9a-f]{1,4})))?::))))\n \] # an IPv6 address\n )\n (?:/ (?:[\pL\pN\pS\pM\-._\!$&'()+,;=:@]|%[0-9A-Fa-f]{2}) )* # a path\n (?:\? (?:[\pL\pN\-._\~!$&'\\+,;=:@/?]|%[0-9A-Fa-f]{2}) )? # a query (optional)\n $~ixuD"]
GLPI_DISALLOWED_UPLOADS_PATTERN: "/\.(php\d*|phar)$/i"
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ENABLE: 3
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DOCUMENTATION_ROOT_URL: "https://links.glpi-project.org"
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_LOG_LVL: "warning"
GLPI_SKIP_UPDATES: false
GLPI_STRICT_ENV: false
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_CENTRAL_WARNINGS: "1"
GLPI_SYSTEM_CRON: false
GLPI_TEXT_MAXSIZE: "4000"
GLPI_WEBHOOK_ALLOW_RESPONSE_SAVING: "0"
GLPI_WEBHOOK_CRA_MANDATORY: false
GLPI_ALTCHA_MODE: "interactive"
GLPI_ALTCHA_MAX_NUMBER: 50000
GLPI_ALTCHA_EXPIRATION_INTERVAL: "PT20M"
GLPI_DOC_DIR: "/var/glpi/files"
GLPI_CACHE_DIR: "/var/glpi/files/_cache"
GLPI_CRON_DIR: "/var/glpi/files/_cron"
GLPI_GRAPH_DIR: "/var/glpi/files/_graphs"
GLPI_LOCAL_I18N_DIR: "/var/glpi/files/_locales"
GLPI_LOCK_DIR: "/var/glpi/files/_lock"
GLPI_PICTURE_DIR: "/var/glpi/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "/var/glpi/files/_plugins"
GLPI_RSS_DIR: "/var/glpi/files/_rss"
GLPI_SESSION_DIR: "/var/glpi/files/_sessions"
GLPI_TMP_DIR: "/var/glpi/files/_tmp"
GLPI_UPLOAD_DIR: "/var/glpi/files/_uploads"
GLPI_INVENTORY_DIR: "/var/glpi/files/_inventories"
GLPI_THEMES_DIR: "/var/glpi/files/_themes"
GLPI_PLUGINS_DIRECTORIES: ["/var/glpi/marketplace","/var/www/glpi/plugins"]
GLPI_NETWORK_API_URL: "https://services.glpi-network.com/api"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
SQL replicas
Not active
Notifications
Way of sending emails: SMTP(smtp://smtp-relay:2500?verify_peer=0)
Plugins list
advancedforms Name: advancedforms Version: 1.1.1 State: Enabled Install Method: Marketplace
datainjection Name: Data injection Version: 2.15.6 State: Enabled Install Method: Marketplace
glpiinventory Name: GLPI Inventory Version: 1.6.7 State: Enabled Install Method: Marketplace
formcreator Name: Form Creator Version: 3.0.1 State: Installed / not activated Install Method: Marketplace
webhook Name: Webhooks Version: 1.0.20 State: To update Install Method: Marketplace
Anything else?
No response
- Dominant language
- PHP
- Stars
- 4
- Forks
- 4
- Avg merge
- 7d 7h
- Merged PRs (30d)
- 3
Contributor guide
No contributing guide indexed for this repository
First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
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