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ExternalFolderNotFoundException

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#435 5 comments 1 reaction 0 assignees View on GitHub

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
30/100
Issue type
Bug
Clarity
Needs clarification
Activity status
Stale
Tech stack
php
Domain
backend

Research direction

Start with OCA\Backup\ExternalFolderService.php around line 354 and reproduce the failure using sudo -u www-data php occ backup:point:create -vvv with the configured local folder. Compare the selected External Storage destination with what the service resolves; done means a manual backup can create its point without ExternalFolderNotFoundException.

Written by the indexing model from the issue text.

Description

Hello

I configured External Storage app for some local folder, and configured the Backup app to use it.
But when I try to do a manual backup (because, of course, automated one never worked), I got this error :

`sudo -u www-data php occ backup:point:create -vvv

maintenance mode: on
initialization of the AppData
maintenance mode: off

In ExternalFolderService.php line 354:

[OCA\Backup\Exceptions\ExternalFolderNotFoundException]`

The destination folder exists and the permissions are correct. It is correctly selected in the Backup app.
What can I do ?

Dominant language
PHP
Stars
272
Forks
37
PR merge metrics
No merged PRs in 30d

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