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Back up doesn't start

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
20/100
Issue type
Bug
Clarity
Needs clarification
Activity status
Stale
Tech stack
php
Domain
backend

Research direction

Start with apps/backup/lib/Cron/Backup.php, especially line 126 in runDifferentialBackup, and review how the scheduled job reaches that point. Reproduce the failure with Nextcloud 24.0.5 on Yunohost and Nextcloud 24.0.2 on Ubuntu, using external storage. Done means the backup job starts and completes without this logged error.

Written by the indexing model from the issue text.

Description

I have followed the documentation on how to set up back up, but it doesn't start.
I am using Nextcloud 24.0.5 via Yunohost and trying to make a back up and send it to external storage, Nextcloud 24.0.2 on Ubuntu.

This is the error from the log:
{"reqId":"RlUrBqqTpTjOQxbbrja4","level":3,"time":"2022-10-18T08:00:04+00:00","remoteAddr":"","user":"--","app":"backup","method":"","url":"--","message":"error while running differential backup - [{\"file\":\"\\/var\\/www\\/nextcloud\\/apps\\/backup\\/lib\\/Cron\\/Backup.php\",\"line\":126,\"function\":\"runDifferentialBackup\",\"class\":\"OCA\\\\Backup\\\\Cron\\\\Backup\",\"object\":{},\"type\":\"->\",\"args\":[]},{\"file\":\"\\/var\\/www\\/nextcloud\\/apps\\/backup\\/lib\\/Cron\\/Backup.php\",\"line\":115,\"function\":\"runBackup\",\"class\":\"OCA\\\\Backup\\\\Cron\\\\Backup\",\"object\":{},\"type\":\"->\",\"args\":[1666080004]},{\"file\":\"\\/var\\/www\\/nextcloud\\/apps\\/backup\\/lib\\/Cron\\/Backup.php\",\"line\":97,\"function\":\"manage\",\"class\":\"OCA\\\\Backup\\\\Cron\\\\Backup\",\"object\":{},\"type\":\"->\",\"args\":[]},{\"file\":\"\\/var\\/www\\/nextcloud\\/lib\\/private\\/BackgroundJob\\/Job.php\",\"line\":54,\"function\":\"run\",\"class\":\"OCA\\\\Backup\\\\Cron\\\\Backup\",\"object\":{},\"type\":\"->\",\"args\":[null]},{\"file\":\"\\/var\\/www\\/nextcloud\\/lib\\/private\\/BackgroundJob\\/TimedJob.php\",\"line\":60,\"function\":\"execute\",\"class\":\"OC\\\\BackgroundJob\\\\Job\",\"object\":{},\"type\":\"->\",\"args\":[{},{}]},{\"file\":\"\\/var\\/www\\/nextcloud\\/cron.php\",\"line\":151,\"function\":\"execute\",\"class\":\"OC\\\\BackgroundJob\\\\TimedJob\",\"object\":{},\"type\":\"->\",\"args\":[{},{}]}]","userAgent":"--","version":"24.0.5.1","data":{"app":"backup"},"id":"634e7dce465c6"}

Dominant language
PHP
Stars
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Forks
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