motioneye-project/motioneye

Unable to open video device - RTSP stream works on other software

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#2,295 opened on Feb 20, 2022

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Description

Hi, I've got MotionEye (motioneye:master-amd64) running on Docker on top of Linux Mint Lubuntu 20.04. For the camera, I've got a generic surveillance camera streaming under RTSP protocol. Since a few days past, MotionEye will just display a grey picture with a laconic "Unable to open video device" error message. Trying to set up the camera once again only gives the error message "Connection reset by peer". The streaming works just fine on ONVIF device manager under Windows 10, so I can exclude a connection issue. The only workaround is to change the RTSP port on the camera settings, then it will start working again for 24 hours or so before giving the same error. What am I looking at? What log files should I be checking?

Contributor guide

Tech stack
pythondocker
Domain
backendinfrastructure
Issue type
bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
3
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
1-2 days
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
stale
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
mostly clear
Prerequisites
PythonDockerLinux command lineRTSP streaming
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
45
Research direction
Investigate the 'Unable to open video device' error by examining MotionEye logs and motion daemon logs. Check if the RTSP port change temporarily fixes the issue, suggesting a possible connection retention bug. Look into the camera's RTSP stream stability and MotionEye's handling of reconnection. Review comments on the issue for any attempted solutions or diagnostics.
Unable to open video device - RTSP stream works on other software · motioneye-project/motioneye#2295 | Good First Issue