CopilotStudioWorkshop > Lab files > Lab 03 > Pg 12 > Graph Connectors > ServiceNowKB3 connection instructions issues
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Assessment
- Difficulty
- 2/5
- Estimated time
- 1-3 hours
- Newbie friendliness
- 45/100
- Issue type
- Documentation
- Clarity
- Clearly specified
- Activity status
- Stale
- Domain
- documentation
Research direction
Open Lab files.zip and inspect the PDF's Lab 03, page 12, where the ServiceNowKB3 connection is referenced. Compare this with the ServiceNow connection setup steps shown through Lab 04, page 9; done means the earlier prerequisite is clearly explained before the connection is selected.
Written by the indexing model from the issue text.
Description
Describe the bug
The instructions suggest that we (or something) has previously created the ServiceNow connection
- Navigate to the Knowledge tab of your agent and select Add knowledge.
- Select Advanced
- Select ServiceNow Knowledge
- Under “Select an existing connection:”, choose the pre-created ServiceNowKB3 connection.
To Reproduce
Steps to reproduce the behavior:
- Download Lab files.zip
- Go to PDF > Lab 03
- Go to Page 12
- See error
Expected behavior
Connection to have been mentioned beforehand.
Additional context
Steps on how to create a ServiceNow connection are highlighted until Lab 04 > Page 9
- Dominant language
- TypeScript
- Stars
- 797
- Forks
- 491
- PR merge metrics
- No merged PRs in 30d
Contributor guide
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First steps
- Read the whole issue, then the project's contributing guide.
- Comment on the issue to say you are picking it up — it saves two people doing the same work.
- Fork the repository and make your change on a branch.
- Open a pull request that references the issue number.
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