[white Label -Card Bingsports]: When the focus lands on the Panthers card, Narrator announces unnecessary column information that is not meaningful or expected for the card.

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
35/100
Issue type
Bug
Clarity
Mostly clear
Activity status
Stale
Tech stack
html
Domain
accessibility, frontend

Research direction

Start with the white-label Web Chat reproduction at the provided webchat-loader URL, using version 4.18.1-main.20240927.ea7a875 in Windows Edge with Narrator. Inspect the Panthers card when focus lands on it and compare the announcement with the expected meaningful name, role, and value. Done means Narrator no longer announces the irrelevant column information.

Written by the indexing model from the issue text.

Description

A11ySev3 A11yWCAG Accessibility area-accessibility Bot Services BotFrameworkWebChat_Web bug customer-reported HCL-BIC
Is it an issue related to Adaptive Cards?

No response

What is the PWD impact?

Screen reader users receive irrelevant and confusing column information that disrupts understanding of the Seattle card. This increases cognitive load and makes the interface harder to interpret efficiently.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

No response

How to reproduce the issue?

Pre-Requisite:
Turn on Narrator

Repro Steps

  1. Open URL: https://compulim.github.io/webchat-loader/ and sign in using valid credentials.
  2. Navigate to web chat page and select 4.18.1-main.20240927.ea7a875 (30/9/2024) version and then select mockBot link under present label and then select open web chat in new window link at bottom.
    3.Navigate to white label experience chat page and type Card Bingsports word in type your message text box.
  3. Response will appear.
  4. Navigate to the Panthers card content.
  5. bserve an issue that Narrator announces unnecessary column information for the card content.
What do you expect?

The element should expose only the meaningful name, role, and value needed to understand the card content.

What actually happened?

When the focus lands on the Panthers card, Narrator announces unnecessary column information that is not meaningful or expected for the card.

Do you have any screenshots or recordings to repro the issue?

https://github.com/user-attachments/assets/4553fb73-859c-44ab-a5b7-7c880e5a57ec

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/WAI/WCAG21/Understanding/info-and-relationships

WAI-ARIA reference

No response

Adaptive Card JSON
Additional context

No response

Dominant language
HTML
Stars
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Avg merge
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Merged PRs (30d)
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