mattermost-community/focalboard

Bug: Login does not work if upgrading from 7.5.2 to latest docker version

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#4,745 opened on May 25, 2023

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Description

Hi,

I have been using Focalboard for a year now. I usually login in every few months to update some things. Watchtower is automatically updating the Docker container of Focalboard. However, today I encountered an unexpected issue - I am unable to log in anymore.

To resolve this, I followed the steps outlined in the "reset password" section of the Focalboard guide (https://www.focalboard.com/guide/admin/). Since the Docker container doesn't have a text editor, I had to install nano and curl. Curl is required for the reset script.

After installing nano and curl, I executed the following script:

bash reset-password.sh name temporarypassword (Note: I replaced the actual name with 'name' here)

The output I received was: {"error":"internal server error","errorCode":500} ...

The container's output while trying to reset the password states:

"user not found (name)" "API ERROR." Why has my user disappeared? Is it possible to check which users exist in the db?

Contributor guide

Research direction
Investigate the upgrade path from version 7.5.2 to latest Docker image. Check if database schema changes or migrations are missing, causing user records to not be recognized. Verify the reset password script logic and ensure it handles the database state correctly.
Tech stack
gotypescript
Domain
backend
Issue type
Bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
2
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
1-3 hours
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
Active
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
Mostly clear
Prerequisites
Docker
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
65