mattermost-community/focalboard

Bug:Focalboard Desktop app displays blank page

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#3,362 opened on Jul 14, 2022

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 (8 comments) (0 reactions) (0 assignees)TypeScript (26,187 stars) (2,542 forks)user submission
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Description

Steps to reproduce the behavior

Whether downloading the desktop app from Windows Store or Github Open the app as administrator Then displays blank page as below ,no others.

Screenshots (optional)

image

Edition and Platform

  • Edition: Personal Desktop
  • Version: V7.1.0/V7.0.1 both
  • Browser and OS: Window 10 professional edition

Contributor guide

Tech stack
typescriptreactelectron
Domain
desktopfrontend
Issue type
bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
3
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
1-3 hours
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
stale
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
clear
Prerequisites
Basic knowledge of ElectronUnderstanding of React renderingExperience debugging desktop apps
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
35
Research direction
Investigate the blank page issue by checking the Electron renderer process for console errors. Examine the web app initialization code in src/electron/ to see if the main page URL is correctly loaded. Also verify if any environment variables or permissions cause the page to fail to render on Windows. Review existing comments for any troubleshooting steps attempted by the reporter.