matomo-org/matomo

Wrong amount of Users / Websites in Diagnostic > Database Usage > General Information

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#18,189 opened on Oct 20, 2021

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Description

After upgrading from 3* to 4*, the wrong number of users and websites is displayed in Diagnostics > Database Usage > General Information.

Displayed information General Information

36 Users
51 websites

Real information General Information

39 users
53 websites

Table statistics.piwik_user: SELECT COUNT(*) FROM statistics.piwik_user = 39

Table statistics.piwik_site SELECT COUNT(*) FROM statistics.piwik_site = 53

Any advices how to correct this?

Thanx.

Contributor guide

Research direction
Examine the diagnostic query used to gather the count statistics and compare with direct SQL queries against the piwik user and piwik site tables. Investigate if there is a caching mechanism or if the upgrade process missed updating certain records.
Tech stack
phpmysql
Domain
backenddatabase
Issue type
Bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
2
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
1-3 hours
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
Active
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
Clear
Prerequisites
PHPMySQL
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
65