langgenius/dify

Support ServiceNow Tool in Marketplace

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#24924 opened on Sep 1, 2025

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 (2 comments) (3 reactions) (1 assignee)TypeScript (141,412 stars) (22,210 forks)batch import
good first issue💪 enhancement🔨 feat:tools

Description

Self Checks

  • I have read the Contributing Guide and Language Policy.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report, otherwise it will be closed.
  • Please do not modify this template :) and fill in all the required fields.

1. Is this request related to a challenge you're experiencing? Tell me about your story.

First off, congratulations on an amazing project! We're very impressed with Dify.

My company is evaluating Dify for our workflows, and we believe it's a much better platform for our scaling needs compared to alternatives like n8n.

However, a critical requirement for us is a native integration with ServiceNow. This is currently a blocker for our adoption. An integration similar to what n8n offers would be perfect: https://n8n.io/integrations/servicenow/

Adding ServiceNow as a tool would be the deciding factor for us to choose Dify.

Thank you for your consideration!

2. Additional context or comments

No response

3. Can you help us with this feature?

  • I am interested in contributing to this feature.

Contributor guide

Tech stack
typescriptpythonrest api
Domain
apibackend
Issue type
feature
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
3
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
3-5 days
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
blocked
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
clear
Prerequisites
Familiarity with Dify tool developmentKnowledge of REST APIsTypeScript experience
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
30
Research direction
Review existing tool implementations in the Dify marketplace (e.g., tools like Slack, Jira) to understand the integration pattern. Examine the tool API in `api/core/tools`. Also study ServiceNow's REST API documentation for common endpoints. Consult the repository's contributing guide for tool addition steps. Note that the issue is assigned; consider asking the assignee or maintainers for guidance.