Docs: difficulty finding the SOAR_URL

Users report on the forums difficulty finding the SOAR_URL. The instructions below were provided and should be added to the docs along with the error that they encounter (Error: Failed to fetch valid scopes from SOAR, please make sure you have configured the right SOAR credentials. Shutting down... MCP error -32000: Connection closed) and a FAQ.

""" The endpoints the server is trying to access are specific to the SOAR platform and are not available on Backstory, which is why you don’t see it in your tenant’s Swagger documentation.

To resolve this, please ensure that the URL configured is the SOAR base URL, not Backstory. If you’re unsure of the correct URL, you can easily retrieve it using one of the following methods:

Option 1: Navigate to Settings → Webhooks, create a new webhook (the parameters don’t matter), and copy the base URL from the generated Webhook URL (e.g., https://s4i0z.siemplify-soar.com ).

Option 2: Open the browser’s Developer Tools (F12), go to the Network tab, and navigate to Cases in the UI. Look for a request such as GetCaseCardsByRequest, then check the Headers tab and copy the Base URL (e.g., https://s4i0z.siemplify-soar.com ). """