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Cannot print PDF files

Open
#32 4 comments 0 reactions 0 assignees View on GitHub

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
25/100
Issue type
Bug
Clarity
Mostly clear
Activity status
Stale
Domain
desktop

Research direction

Start by reproducing the failure in Gnome Web 3.38.3: open a PDF, invoke print, select a valid printer, and confirm that nothing happens. Compare this with printing the saved file from Document Viewer and check the application's printing and permission behavior. Done means PDF files opened in Web print successfully without requiring a save-and-print workaround.

Written by the indexing model from the issue text.

Description

What Happened

When a PDF file is opened inside Web, and the print feature is used, the file cannot be printed. There are no error messages -- after I select a valid printer and press print nothing happens. If I save the file and print from Document Viewer, it can be successfully printed. Permission for 'Printing -- access printers' is already granted in Settings-> Applications-> Permissions.

Expected Behavior

The document should be printed correctly

Steps to Reproduce

  1. Open a PDF document in Web
  2. Press print
  3. Nothing happens
Logs

Platform Information

Gnome Web 3.38.3 (daily) (appcenter systemwide)

Dominant language
Meson
Stars
8
Forks
4
Avg merge
3h 6m
Merged PRs (30d)
4

Contributor guide

Open the contributing guide

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

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