rustdesk/rustdesk

Unable to interact if laptop lid is closed (TV works)

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#4.296 geöffnet am 07.05.2023

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bughelp wanted

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Beschreibung

Bug Description

on any laptop, if you close the laptop lid, you cannot control the remote desktop. This is true even if you have the virtual display installed from nightly.

On any laptop with switchable graphics (i.e. igpu + dgpu), if you close the laptop lid you cannot control the remote desktop.

This is true even if you have the virtual display installed from nightly. I tested this on 2 laptops.

My test setup is a T470p with an intel 630 igpu and a NVidia 940MX dgpu. I also briefly tested this on a P52 with an intel 630 igpu and P3200 dgpu. It does not work on both. As soon as you open the lid, you are able to resume controlling the desktop.

On a laptop with /only/ igpu, you can control the desktop if the lid is closed.

I tested this with hardware acceleration both turned on (default) and off. In both cases, the result was the same (could not interact with remote desktop).

Are there any (recommended) fixes for this, either through software, system settings (BIOS, LidAlwaysOpen, or otherwise) or hardware?

How to Reproduce

install rustdesk on any laptop try to control it with the lid closed

Expected Behavior

should be able to control remote desktop.

Operating system(s) on local side and remote side

Windows 11 -> Windows 11

RustDesk Version(s) on local side and remote side

1.2.0 nightly -> 1.2.0 nightly (both Oct 20, 2022)

Screenshots

N/A, screen just stays stuck

Additional Context

No response

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