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EA App no longer working with soda-9.0.1; unable to start, unable to install

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#459 5 comments 5 reactions 0 assignees View on GitHub

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
32/100
Issue type
Bug
Clarity
Needs clarification
Activity status
Quiet
Domain
desktop, game-dev

Research direction

Start by reproducing the failure with a new Gaming Bottle using the default soda-9.0.1 runner and the Install Programs... > EA Laucher flow. Compare this with the reported ge-proton10-32 workaround and verify whether the EA App installs successfully and can start with soda-9.0.1; those outcomes define done.

Written by the indexing model from the issue text.

Description

Issue

After an EA App update a few weeks ago I am no longer able to start the EA App with soda-9.0.1. Before that update everything worked fine. Attempts to fix the issue were unsuccessful (see below).

I am also no longer able to install the EA Launcher in a new Bottle of type Gaming with the default runner soda-9.0.1 using the Install Programs... > EA Laucher. The EA App installation process fails in a state where the Bottles installer window displays "Installing EA Launcher...", "This could take a while.", "Processing installer steps..." and the EA App installer itself displaying:

Steps to reproduce

  1. Create a new Bottle of type Gaming with the default runner soda-9.0.1
  2. Use Install Programs... > EA Laucher to install the EA App
  3. Follow the steps of the EA App installer
  4. Wait for the installation to fail

Attempts to fix the issue (for existing Bottle with EA App already installed)

Starting the EA Launcher.exe runs the program for a few seconds until it terminates without any error message. Launching a game directly via it's EXE worked for a short time, but after a while this workaround also stopped working. I believe that launching games directly used an old version of the EA App, as I was given a reminder to update as well as a grace period.

I tried switching the Bottles runner, but this didn't fix the issue. Uninstalling the EA App using the button in Bottles was also unsuccessful, as was the repair process of the EA App installer. Uninstalling using the Bottles "Legacy Wine Tools > Uninstaller" or deleting the EA App directory and running the EA App installer again didn't solve this either.

Workaround

The only thing that worked so far was to create a new Bottle and use ge-proton10-32.

  1. Create a new Bottle of type Gaming with the default runner ge-proton10-32
  2. Use Install Programs... > EA Laucher to install the EA App
  3. Follow the steps of the EA App installer
  4. Wait for the installation to succeed

You might want to move all game installations to the new bottle to avoid having to download all your games again.

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Forks
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Avg merge
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Merged PRs (30d)
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  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

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