bizz84/SwiftyStoreKit

Cannot connect to iTunes Store when purchasing

Open

#377 opened on Jun 6, 2018

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 (23 comments) (6 reactions) (0 assignees)Swift (6,419 stars) (792 forks)batch import
area: purchase flowsdifficulty: intermediatehelp wantedtype: bug

Description

Platform

  • iOS
  • macOS
  • tvOS

In app purchase type

  • Consumable
  • Non-consumable
  • Auto-Renewable Subscription
  • Non-Renewing Subscription

Environment

  • Sandbox
  • Production

Version

0.13.2

Report

Issue summary

In my new app, I see a lot of failed purchases all with the same error: Cannot connect to iTunes Store

I've read that this happens If the user cancels, receipt refresh will fail with a Cannot connect to iTunes Store error. So basically on a receipt refresh. But it happens to me when users are trying to purchase...

I only use the SwiftyStoreKit.purchaseProduct(product) method and no refresh method. Also, I have like 4 times the number of fails instead of successes. This is kind of suspicious to me...

Do others also have this high amount of fails? Or even the same error message on the fail?

Contributor guide

Tech stack
swiftios
Domain
mobilepayments
Issue type
bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
4
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
1-2 days
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
stale
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
mostly clear
Prerequisites
iOS developmentIn app purchase setupXcode and iOS device
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
25
Research direction
Examine the purchaseProduct implementation in SwiftyStoreKit to identify how receipt refresh errors are handled. The issue 'Cannot connect to iTunes Store' appears frequently; review StoreKit's SKErrorDomain for possible causes. Analyze the 23 comments for common failure scenarios. Consider adding logging to distinguish user cancellation from network issues.
Cannot connect to iTunes Store when purchasing · bizz84/SwiftyStoreKit#377 | Good First Issue