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Improve user experience when authentication session expires

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#1,048 0 comments 0 reactions 0 assignees View on GitHub

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
45/100
Issue type
Feature
Clarity
Mostly clear
Activity status
Active
Tech stack
javascript

Research direction

Start by locating the authentication-expiration handler and the error toast that mentions refreshing the page. Confirm how TT currently handles an expired session, then determine whether the intended outcome is a restart-and-sign-in message or automatic logout with the login dialog. Done means expired sessions no longer show browser-specific wording and the selected recovery flow is covered by the relevant test or manual check.

Written by the indexing model from the issue text.

Description

Problem

When authentication expires, TT displays error toast below:

Image

TT should avoid talking about refreshing the page : this makes sense in a browser but not in TT.

Solution
  • Today the only solution for user is to exit and restart TT. So a better message would be:
    Try restart the app and signing in again

  • Even better, TT should cleanly disconnect user and display login dialog.

Dominant language
JavaScript
Stars
18.2k
Forks
1.3k
PR merge metrics
No merged PRs in 30d

Getting set up

First steps

  1. Read the whole issue, then the project's contributing guide.
  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

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