SigNoz/signoz

Using webhook to send alert to Rocket chat leads to empty message in Rocket

Open

#2224 opened on Feb 10, 2023

View on GitHub
 (3 comments) (0 reactions) (0 assignees)TypeScript (16,037 stars) (976 forks)batch import
alertshelp wanted

Description

Bug description

New alert channel is created to use webhook to send message to Rocket chat. When alert is firing in SigNoz, there comes only empty message to Rocket channel with no content. There are no errors or warnings on SigNoz alertmanager logs.

Expected behavior

I would expect the message to contain payload described in https://signoz.io/docs/userguide/alerts-management/#d-receive-alert-through-webhook

How to reproduce

  1. Configure webhook in Rocket chat
  2. Create a new alarm channel using the created webhook
  3. Create an new alarm using the created channel
  4. Trigger the alarm -> empty message in Rocket

Version information

  • Signoz version: v0.15.0

Contributor guide

Tech stack
typescriptnodejs
Domain
backendapi
Issue type
bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
3
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
half day
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
stale
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
clear
Prerequisites
basic understanding of webhook integrationfamiliarity with alert system
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
40
Research direction
Investigate the alertmanager webhook handler in the SigNoz codebase (likely in the backend Go code). Check the payload construction for webhook messages and compare with the expected format from the documentation. Look at the Rocket Chat webhook integration code to see if there is a mismatch in the payload structure or missing fields.