RocketChat/Rocket.Chat

Prompt user to disable offline email notifications when his mobile push notifications are enabled

Open

#2839 opened on Apr 11, 2016

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 (15 comments) (4 reactions) (0 assignees)TypeScript (45,311 stars) (13,573 forks)batch import
good first issuetriagedtype: improvement

Description

Your Rocket.Chat version: 0.25.0

It would be great if the "offline email notifications" would only be sent if (mobile) push notifications are not getting through to the user.

As it is now I get two notifications for every message on my smartphone: one push from RC and one email.

Contributor guide

Tech stack
typescriptnodejs
Domain
backendmobile
Issue type
feature
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
3
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
1-3 hours
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
stale
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
clear
Prerequisites
understanding of notification systems
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
50
Research direction
Investigate the existing notification infrastructure in Rocket.Chat, focusing on how email and push notifications are sent. Look for files or services handling notification dispatch, such as in the '/app' directory or any notification related modules. The goal is to understand where the decision to send both notifications occurs and how to add a configuration option to suppress email when push is enabled. Review any related comments or issues discussing this behavior.