RocketChat/Rocket.Chat

Private message unread count 0 for normal user

Open

#23977 opened on Dec 17, 2021

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 (36 comments) (4 reactions) (0 assignees)TypeScript (45,311 stars) (13,573 forks)batch import
good first issuehacktoberfest

Description

Description:

Steps to reproduce:

  1. call /api/v1/subscriptions.get
  2. response object has unread count 0 even if the channel has unread message

Expected behavior:

get the number of unread count from the channels

Actual behavior:

image

Server Setup Information:

  • Version of Rocket.Chat Server: rocket chat iframe integration

Contributor guide

Tech stack
typescriptjavascriptnodejsreactmongodb
Domain
backendapi
Issue type
bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
3
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
half day
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
active
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
clear
Prerequisites
Rocket.Chat API knowledgeUnderstanding of unread count logic
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
60
Research direction
Investigate the `/api/v1/subscriptions.get` endpoint in the Rocket.Chat codebase. Examine how unread counts are computed, possibly in the subscription model or subscription controller. Compare with other endpoints that return unread counts. Look for recent changes or discussions in the issue comments that might point to the root cause.