LizardByte/Sunshine

Windows.Graphics.Capture does not work with service model

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#2846 opened on Jul 13, 2024

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help wanted

Description

Is there an existing issue for this?

  • I have searched the existing issues

Is your issue described in the documentation?

  • I have read the documentation

Is your issue present in the latest beta/pre-release?

This issue is present in the latest pre-release

Describe the Bug

when trying the new method for capturing the screen i get an error: Error: Screen capture is not supported on this device for this release of Windows: failed to acquire device: [0x80070424]

this is the only error shown in the logs. its shown multiple time and followed by: Fatal: Unable to find display or encoder during startup.

when trying the following sample app on my computer it seems the API itself is working fine https://github.com/robmikh/Win32CaptureSample i am not sure if this the exact same way implemented in sunshine. but in this sample app the xbox gamebar is also shown in the capture. thanks

Expected Behavior

Capture using Windows.Graphics.Capture should work on my machine out of the box.

Additional Context

No response

Host Operating System

Windows

Operating System Version

Windows 11 Pro 24H2 26120.961

Architecture

64 bit

Sunshine commit or version

v2024.707.161755

Package

Windows - installer

GPU Type

Nvidia

GPU Model

NVIDIA GeForce GTX 1650 with Max-Q Design

GPU Driver/Mesa Version

Studio Driver - 555.99

Capture Method

Windows.Graphics.Capture (Windows)

Config

key_rightalt_to_key_win = enabled
resolutions = [
    352x240,
    480x360,
    858x480,
    1280x720,
    1920x1080,
    2560x1080,
    3440x1440,
    1920x1200,
    3840x2160,
    3840x1600,
    1920x540,
    3840x1080
]
fps = [30,60,90,120]
native_pen_touch = disabled
virtual_sink =                                                    
min_threads = 1
nvenc_realtime_hags = disabled
min_log_level = 3
back_button_timeout = 2000

Apps

No response

Relevant log output

[2024:07:13:20:19:31]: Warning: Gamepad x360 is disabled due to gamepads.vigem-not-available
[2024:07:13:20:19:31]: Warning: Gamepad ds4 is disabled due to gamepads.vigem-not-available
[2024:07:13:20:19:31]: Warning: No gamepad input is available
[2024:07:13:20:19:31]: Error: Screen capture is not supported on this device for this release of Windows: failed to acquire device: [0x80070424]
[2024:07:13:20:19:32]: Error: Screen capture is not supported on this device for this release of Windows: failed to acquire device: [0x80070424]
[2024:07:13:20:19:32]: Error: Screen capture is not supported on this device for this release of Windows: failed to acquire device: [0x80070424]
[2024:07:13:20:19:33]: Error: Screen capture is not supported on this device for this release of Windows: failed to acquire device: [0x80070424]
[2024:07:13:20:19:34]: Error: Screen capture is not supported on this device for this release of Windows: failed to acquire device: [0x80070424]
[2024:07:13:20:19:34]: Error: Screen capture is not supported on this device for this release of Windows: failed to acquire device: [0x80070424]
[2024:07:13:20:19:35]: Error: Screen capture is not supported on this device for this release of Windows: failed to acquire device: [0x80070424]
[2024:07:13:20:19:35]: Error: Screen capture is not supported on this device for this release of Windows: failed to acquire device: [0x80070424]
[2024:07:13:20:19:35]: Fatal: Unable to find display or encoder during startup.
[2024:07:13:20:19:35]: Fatal: Please check that a display is connected and powered on.
[2024:07:13:20:19:35]: Error: Video failed to find working encoder

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