Chat attachments on created ticket

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#15 2 comments 0 reactions 0 assignees View on GitHub

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Assessment

Difficulty
4/5
Estimated time
3-5 days
Newbie friendliness
25/100
Issue type
Feature
Clarity
Needs clarification
Activity status
Stale
Tech stack
php
Domain
api, backend

Research direction

The issue names no files or tests; start by tracing the $chat->attachments data and the $data payload used for the osTicket API. Determine how offline chat attachments should be represented and sent when creating a ticket, then verify that the new ticket receives them.

Written by the indexing model from the issue text.

Description

Hi Remigijus! I ca'nt find the way to send offline chat attachments to new created ticket in osTicket. How to take LHC attachments ($chat->attachments ???) and send with $data to osTicket api.

$data = array(
‘name’ => $name,
’email’ => $email,
(...)
‘attachments’ => array()
);

Dominant language
PHP
Stars
28
Forks
21
PR merge metrics
No merged PRs in 30d

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  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

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