CherryHQ/cherry-studio

[Discussion]: After uploading a PDF, the software cannot recognize my PDF document and extract text from it

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#15,704 opened on Jun 5, 2026

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Description

[!NOTE] This issue was translated by Claude.

Issue Checklist

  • I understand that issues are meant for feedback and problem-solving, not for venting, and I will provide as much detail as possible to help resolve the issue.
  • I have checked the pinned issues and searched through the existing open issues, closed issues, and discussions and did not find a similar suggestion.
  • I confirm that I am here to ask questions and discuss issues, not to report bugs or request features.

Platform

Windows

Version

1.9.9

Your Question

The software currently cannot process my PDF documents and cannot extract text from PDF documents.

Context

No response

Additional Information

Priority

High (Blocking progress)

Issue Checklist

  • I understand that issues are meant for feedback and problem-solving, not for venting, and I will provide as much detail as possible to help resolve the issue.
  • I have checked the pinned issues and searched through the existing open issues, closed issues, and discussions and did not find a similar suggestion.
  • I confirm that I am here to ask questions and discuss issues, not to report bugs or request features.

Platform

Windows

Version

1.9.9

Your Question

软件目前无法处理我的pdf文档和无法提取pdf文档中的文本

Context

No response

Additional Information

Priority

High (Blocking progress)

Contributor guide

Tech stack
typescript
Domain
backend
Issue type
bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
3
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
1-3 hours
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
active
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
mostly clear
Prerequisites
Git
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
35
Research direction
Investigate the PDF text extraction logic in the codebase. Look for how PDF files are processed, check if there are unsupported PDF formats or missing dependencies.