CherryHQ/cherry-studio

[Discussion] PDF recognition issue with GPT-5.5 via reseller API in Cherry Studio

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#14,902 opened on May 7, 2026

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Description

[!NOTE] This issue was translated by Claude.

Issue Checklist

  • I understand that issues are meant for feedback and problem-solving, not for venting, and I will provide as much detail as possible to help resolve the issue.
  • I have checked the pinned issues and searched through the existing open issues, closed issues, and discussions and did not find a similar suggestion.
  • I confirm that I am here to ask questions and discuss issues, not to report bugs or request features.

Platform

Windows

Version

v1.9.4

Your Question

PDF recognition issue when using reseller's GPT-5.5 API in Cherry Studio

Context

Environment: Using reseller Codex with GPT-5.5 API, provider type selected as OpenAI

Problem: When attaching a PDF document and asking the model to read and summarize it, the model cannot recognize the uploaded document—it only recognizes the filename. The response is approximately: "You haven't uploaded a document, I'll search for the keyword... (the filename of my uploaded document)"

Potentially useful information: I then conducted comparison tests:

  • When I continue using the same reseller's GPT-5.5 with attached images and ask it to read and recognize them, it works normally;

  • When I use KIMI's official KIMI K2.5 with attached PDF documents and ask it to read and summarize, it recognizes them normally

Additional Information

Priority

Low (Review when available)


Issue Checklist

  • I understand that issues are meant for feedback and problem-solving, not for venting, and I will provide as much detail as possible to help resolve the issue.
  • I have checked the pinned issues and searched through the existing open issues, closed issues, and discussions and did not find a similar suggestion.
  • I confirm that I am here to ask questions and discuss issues, not to report bugs or request features.

Platform

Windows

Version

v1.9.4

Your Question

在Cherry studio 中接入中转商的 GPT-5.5,在对话中其无法识别 PDF 的问题

Context

环境:接入中转商的 Codex 用 GPT-5.5 API,提供商类型选择的是 OpenAI

问题:当附加PDF文档,同时对话要求其阅读总结文档时,其会无法识别到我上传的文档,仅识别到我所上传文档的文件名。其大致回复您没有上传文档,我为您搜索关键词...(我上传文档的文件名)

可能有用的信息:随后我做了对比测试

  • 当我在对话中继续使用该中转商的 GPT-5.5 附加图片,同时对话要求其阅读识别图片时,其正常识别;

  • 当我在对话中使用 KIMI 官方的 KIMI K2.5 附加PDF文档,同时附加对话要求其阅读总结文档时,其正常识别

Additional Information

Priority

Low (Review when available)

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