Email Opt-out and Suppression list functionality

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Assessment

Difficulty
5/5
Estimated time
Over a week
Newbie friendliness
25/100
Issue type
Feature
Clarity
Mostly clear
Activity status
Stale
Tech stack
azure
Domain
api, cloud

Research direction

The issue names no repository files or tests. Start by reviewing the linked Azure Communication Services documentation and feature request, then determine whether this repository contains the relevant API or portal scope. Done would require a defined way for customers to view, manage, and honor suppressed-email and opt-out data.

Written by the indexing model from the issue text.

Description

I opened a ticket for the Azure Communication Services documentation. The quick summary is the documentation mention "opt-out" and "suppression list" in several places (1 2). We integrated ACS on the assumption these capabilities would be present.

However, ACS still lacks any APIs or portals to view or manage suppressed emails, nor does ACS provide a way for customers to opt-out. I checked the roadmap and do not see any items relating to email.

I've made a feature request. However, given the legal requirements for providing unsubscribe links and the fact that it's mentioned in the docs, I'd consider this a bug.

cross-posted to azure/communication-preview#162

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Stars
340
Forks
113
PR merge metrics
No merged PRs in 30d

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First steps

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  2. Comment on the issue to say you are picking it up — it saves two people doing the same work.
  3. Fork the repository and make your change on a branch.
  4. Open a pull request that references the issue number.

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