server had an error processing your request

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@balapv is already working on this.

Since Apr 30, 2025.

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Description

I am using the computer use preview model with the example python code project. I have modified the code slightly to loop through more than one input prompt. After completing about 7-9 prompts the process starts throwing the error below. Sometimes it will show the error one or twice with different request IDs then resume but eventually it seems to stop responding. In the latest run I received the error on multiple prompts. I have included the full message below. Could you provide a little bit more context on the meaning of the error so that I can adjust code accordingly.

Error processing : Error code: 500 - {'error': {'message': 'The server had an error processing your request. Sorry about that! You can retry your request, or contact us through our help center at oai-assistants@microsoft.com if you keep seeing this error. (Please include the request ID 5ecf0ad6-255c-43cb-8f46-dc9275847fbb in your email.)', 'type': 'server_error', 'param': None, 'code': None}}

The prompt works without issues most of the time. I have tried emailing the address given but it comes back as undeliverable due to security rules.

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